Victoria WIng Ching Keung
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level "SEN Learning Support Instructor Trainee" position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Treatment Works Operator
Bestwise Envirotech Limited, Stonecutters Island Sewage
10.2018 - 10.2022
- Monitoring and regulating the sewage treatment system
- Replacement works to be carried out in maintaining proper function of the system
- Assessing the potential impact of the bypass on water quality
- Assisting individual engineer in ad hoc assignments
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend and holiday shifts.
Executive
Hong Kong EV Power Limited
Science Park
07.2017 - 09.2018
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintains closed business relationship and liaison with companies and customers on after-sales service
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
- Utilized appropriate financial tools to manage accounts payable and receivable.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Store Manager
Symbro Group, Subway Branch
Poole
05.2015 - 09.2015
- Supervising team mates and operating a shop with £250,000 in annual sales
- Coaching and motivating subordinates in enhancing the effective and efficient of team operation in improving the business turnover
- Achievement in the NO.1 shop of Subway Loyalty Program in South West England concurrently for 6 months
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Evaluation of inventory and sales forecast in determination of stock replenishment
- Well-planning of manpower and resources in meeting the seasonal peak off period
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Team member
Symbro Group, Subway Branch
Poole
01.2015 - 04.2015
- Assisting manager in preparing weekly store-taking report
- Ensuring food safety & hygiene and maintaining a pleased shop environment for customers
- Fast learning and understanding in company regulations and culture
- Learned all required tasks quickly to maximize performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Developed strong cooperative relationships with coworkers and managers.
Education
BA(Honours) - Translation Programme
Lingnan University
Hong Kong 09.2020 - Current
Higher Diploma Programmes - Applied Translation Studies
School of Continuing And Professional Studies, CU
09.2018 - 07.2020
BTEC -
Bournemouth And Poole College
United Kingdom 09.2011 - 05.2013
Yi Jin Certificate in Early Childhood Education -
The Open University of Hong Kong
09.2009 - 05.2010
Skills
Microsoft Office (word, power point & excel)
undefinedTimeline
BA(Honours) - Translation Programme
Lingnan University
09.2020 - Current
Treatment Works Operator
Bestwise Envirotech Limited, Stonecutters Island Sewage
10.2018 - 10.2022
Higher Diploma Programmes - Applied Translation Studies
School of Continuing And Professional Studies, CU
09.2018 - 07.2020
Executive
Hong Kong EV Power Limited
07.2017 - 09.2018
Store Manager
Symbro Group, Subway Branch
05.2015 - 09.2015
Team member
Symbro Group, Subway Branch
01.2015 - 04.2015
BTEC -
Bournemouth And Poole College
09.2011 - 05.2013
Yi Jin Certificate in Early Childhood Education -
The Open University of Hong Kong
09.2009 - 05.2010
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