Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Websites
Timeline
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Kert Kullamaa

Kert Kullamaa

Amsterdam,NH

Summary

Bar Manager with extensive experience in operations and team leadership at Taboo Bar Amsterdam. Achieved significant improvements in guest satisfaction and operational efficiency in high-pressure environments. Proven ability in customer service and strategic sales management, contributing to business growth and enhanced client relationships. Strong skills in content strategy, research, and writing, delivering impactful online content and user experiences. Looking for new opportunities and experiences!

Overview

7
7
years of professional experience

Work History

Bar Manager

Taboo Bar Amsterdam
Amsterdam
10.2021 - Current
  • Oversaw daily bar operations and staff scheduling for high-traffic urban venue.
  • Trained bartenders in mixology techniques and exceptional customer service.
  • Ensured adherence to health regulations and safety standards across all operations.
  • Resolved customer inquiries and issues to sustain high satisfaction levels.
  • Developed promotional events to attract diverse clientele to bar atmosphere.
  • Managed bar staff, conducted new hire training, and enforced disciplinary measures.
  • Maintained precise records of liquor inventory and purchases to support budgeting efforts.

Social Media Intern

M.V.WOOL AS
Tallinn
01.2023 - 04.2025
  • Assisted in monitoring social media trends to inform marketing strategies.
  • Created engaging content for food-related articles and blog posts.
  • Developed recipe ideas and showcased unique cooking techniques.
  • Conducted research on food trends to stay current in the industry.
  • Posted useful, creative and timely content on social media, blog and website.

Sales Supervisor

Tallinn Airport AS
Tallinn
06.2018 - 09.2021
  • Supervised sales team to enhance customer service at Tallinn Airport.
  • Coordinated promotional events to boost passenger engagement and sales.
  • Managed inventory levels to ensure product availability for travelers.
  • Resolved customer inquiries and complaints to maintain satisfaction standards.
  • Analyzed sales data to identify trends and improve strategies.

Education

BBA - Media Studies

University Of Amsterdam
Amsterdam
06-2025

High School Diploma -

Estonian Business School
Tallinn
06-2020

Skills

  • Social media marketing
  • Content creation
  • Customer service
  • Event coordination
  • Data analysis
  • Team leadership
  • Business strategy
  • Self motivation

Affiliations

  • Committed to personal well-being through regular fitness training, emphasizing discipline, focus, and resilience Passionate about culinary exploration, I frequently discover new restaurants and cuisines to deepen cultural awareness Dedicated to lifelong learning and the continuous development of skills across various disciplines. Naturally outgoing and highly sociable, with strong interpersonal skills, and a genuine enthusiasm for connecting with people A devoted animal lover, especially fond of dogs, and an advocate for their well-being and companionship.

Languages

Estonian
First Language
English
Proficient (C2)
C2
Russian
Intermediate (B1)
B1
Dutch
Beginner
A1

Accomplishments

  • Employee of the Year – repeatedly honored as Employee of the Year across multiple companies in recognition of outstanding work ethic, reliability, and contribution to organizational success
  • Top of class graduate – consistently ranked at the top of graduating classes, reflecting academic excellence and a strong commitment to learning
  • Awarded Climate Research Recognition – conducted a leading research project at Tallinn Zoo focused on Nordic zoos’ approaches to polar bear care, adaptation strategies for warmer climates, evaluation of living conditions at Tallinn Zoo, and the design of an improved future habitat. The project was selected by the Estonian Minister of Climate as one of the most crucial climate-related zoological studies

Timeline

Social Media Intern

M.V.WOOL AS
01.2023 - 04.2025

Bar Manager

Taboo Bar Amsterdam
10.2021 - Current

Sales Supervisor

Tallinn Airport AS
06.2018 - 09.2021

BBA - Media Studies

University Of Amsterdam

High School Diploma -

Estonian Business School
Kert Kullamaa