KAUSTUBH RISHI

Results-driven Program Management Lead with over two decades of experience orchestrating successful business and technology outcomes for diverse programs, projects, and contracted services. Proficient in leveraging standard tools, methodologies, and processes to meticulously plan, execute, and deliver initiatives while ensuring strict adherence to service level agreements. Adept at monitoring and controlling risks and issues to drive seamless project execution. Skilled in fostering collaboration across cross-functional teams to achieve program objectives and exceed stakeholder expectations. Possess a robust background in Program Control Services and expertise in Project Control Services, Project Management, and Service Management. Demonstrated leadership, communication, and stakeholder management skills. Proven track record of delivering results in line with program, project, or contracted service goals. Educational background in business, technology, or related fields complemented by extensive professional experience.

• Led Strategic Program Management for Healthcare Assessment Product Deployment (2023): Successfully program managed the product engineering team for a healthcare assessment product, ensuring seamless customer deployment for a large US-based healthcare domain customer at UST Global. Aligned initiatives with business and technology outcomes, leveraging standard tools, methodologies, and processes to exceed service level agreements.
• Directed Modernization and Migration of Critical Business Application (2022): Led the successful modernization and migration of a critical business application from Azure to GCP for a prominent manufacturing client at UST Global. Ensured adherence to standard tools, methodologies, and processes while mitigating risks and issues to achieve successful project delivery.
• Oversaw Cloud Migration and Data Center Exit Program (2019-2021): Successfully oversaw the triumphant execution of a cloud migration and data center exit program for a major UK-based airline customer at TCS. Collaborated with cross-functional teams to monitor and control service level agreements, managing multiple client leadership-level stakeholders to achieve business and technology outcomes.
• Managed Cloud Migration Program for Media Client (2017): Spearheaded the management of a cloud migration and data center exit program for a large media client in 2017, transitioning from a data center in Israel to AWS cloud at TCS. Demonstrated strong leadership and communication skills to drive successful program delivery while aligning with program objectives and goals.
• Drove Infrastructure Modernization for Electronic Retailer (2013-2015): Drove infrastructure modernization and service enhancements for the data center services division of the largest electronic retailer in the United States from 2013 to 2015 at TCS. Leveraged expertise in standard tools, methodologies, and processes to optimize IT infrastructure and exceed client expectations, contributing to the overall success of the organization.