Katharina Arndt
Frankfurt
Summary
Experienced with optimizing operational workflows to improve efficiency. Utilizes strong analytical skills to identify and resolve issues promptly. Track record of leveraging communication and teamwork for successful project execution.
Overview
2
2
years of professional experience
Work History
D2C Operations Associate
LG Electronics Deutschland
12.2024 - Current
- Supported daily operations by coordinating inventory management and order processing.
- Assisted in optimizing supply chain workflows to enhance overall efficiency.
- Managed external CIC-Team.
- Collaborated with cross-functional teams to resolve operational issues promptly.
- Optimized supply chain logistics, ensuring timely delivery of products to clients.
- Leveraged technology to automate routine tasks, freeing up team members to focus on more strategic initiatives.
- Increased customer satisfaction by implementing feedback systems to directly address concerns and improve service delivery.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Service Defective Return Staff
LG Electronics Deutschland
07.2023 - 11.2024
- B2B Return Administration
- Assisted in communication with dealers and organizing returns
- Processing of debit notes
- System Maintenance and and ensuring data accuracy
- Operational Support for the Defective Return Team
Education
Bachelor of Arts - Modern East Asian Studies
Universität Duisburg-Essen
Duisburg11-2024
High School Diploma -
Richard-Müller-Schule
Fulda07-2018
Skills
- Customer service
- Verbal and written communication
- Relationship building
- Operational efficiency
- Process improvements
- Deadline management
Languages
English
Full Professional
Korean
Limited Working
German
Native or Bilingual
Timeline
D2C Operations Associate
LG Electronics Deutschland
12.2024 - Current
Service Defective Return Staff
LG Electronics Deutschland
07.2023 - 11.2024
Bachelor of Arts - Modern East Asian Studies
Universität Duisburg-Essen
High School Diploma -
Richard-Müller-Schule