Results-driven Client Development Manager with a focus on sales process management and strategic partnerships. Proven success in optimizing service delivery and enhancing client engagement.
Overview
13
13
years of professional experience
Work History
Client Development Manager
Tradedoubler
06.2021 - Current
Developed strategic partnerships to enhance client engagement and growth opportunities.
Executed targeted outreach campaigns, increasing client acquisition and retention rates.
Analyzed client data to identify trends, informing strategic recommendations for account development.
Collaborated with cross-functional teams to optimize service delivery and enhance customer satisfaction.
Administered various client accounts with budgets over 500k euros each month
Key Account Manager
Mobrider
03.2019 - 08.2019
Developed and executed strategic account plans to drive revenue growth and enhance client satisfaction.
Cultivated strong relationships with key stakeholders, ensuring alignment with business objectives and client needs.
Analyzed market trends to identify opportunities for expanding service offerings within existing accounts.
Led cross-functional teams to deliver tailored solutions, improving service delivery efficiency by streamlining processes.
Senior Account Manager
Adavice
11.2017 - 02.2019
Established key performance indicators to measure campaign effectiveness and optimize strategies accordingly.
Negotiated contract terms with clients, ensuring mutual satisfaction and long-term partnerships.
Developed long-lasting client relationships by providing exceptional customer service and support.
Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
Developed deep knowledge of customer businesses and relationship to company objectives.
Cash Accountant
Technonicol
11.2016 - 12.2017
Managed daily cash reconciliations to ensure accuracy in financial reporting.
Oversaw accounts payable and receivable processes, enhancing operational efficiency.
Led monthly financial closing processes, ensuring timely completion and compliance with regulations.
Developed and implemented streamlined workflows for cash handling procedures.
Sales Manager
CoffeTown Kharkiv
05.2015 - 11.2016
Developed and implemented strategic sales plans to increase market share.
Led a high-performing sales team, fostering collaboration and accountability.
Analyzed market trends to identify new business opportunities and drive growth.
Established strong relationships with key clients, enhancing customer loyalty and retention.
Accountant Specialist
State Emergency Service of Ukraine in Kharkiv Region
06.2013 - 01.2015
Managed financial reporting and analysis for regional emergency operations.
Developed budget forecasts to optimize resource allocation for disaster management initiatives.
Streamlined accounting processes, enhancing accuracy and efficiency of financial transactions.
Led training sessions for new staff on accounting software and compliance protocols.
Education
Master of Arts - Accountanting And Audit
O.M.Beketov National University of Urban Economy
Kharkiv, Ukraine
06-2014
Bachelor of Arts - Marketing
National Technical University "Kharkiv Polytechnic Institute
Kharkiv, Ukraine
06-2012
Skills
Sales process management
Account planning
Branding
CRM proficiency
Performance tracking
Market development
Contract negotiation
Trend analysis
RFP development
C-suite presentations
Timeline
Client Development Manager
Tradedoubler
06.2021 - Current
Key Account Manager
Mobrider
03.2019 - 08.2019
Senior Account Manager
Adavice
11.2017 - 02.2019
Cash Accountant
Technonicol
11.2016 - 12.2017
Sales Manager
CoffeTown Kharkiv
05.2015 - 11.2016
Accountant Specialist
State Emergency Service of Ukraine in Kharkiv Region
06.2013 - 01.2015
Master of Arts - Accountanting And Audit
O.M.Beketov National University of Urban Economy
Bachelor of Arts - Marketing
National Technical University "Kharkiv Polytechnic Institute