KARVOUNIDOU EFSTATHOULA
Utrecht
Summary
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Warehouse Associate
Audio-Technica Dutch Branch
12.2022 - Current
- Expedited order fulfillment through accurate picking of products from storage locations according to company guidelines.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Enhanced team productivity by collaborating with coworkers to achieve daily goals and meet deadlines.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
- Enhanced team productivity by assisting in training new warehouse associates on proper procedures and best practices.
- Managed of emails daily, ensuring timely responses and resolution of issues.
- Evaluated product condition upon return,identify and restock returned products in a timely manner.
- Responsible for the weekly consumables of the warehouse.
- Streamlined inbound processes by accurately receiving, sorting, and storing incoming shipments.
- Production made sure that products were produced on time and are of good quality.
Senior Warehouse Associate
Gorillas
09.2022 - Current
- Responsible for the accuracy of pick and packing the orders sent to our customers
- Responsibility for physically managing the inventory inside the warehouse
- Closely coordinate with the Warehouse Manager / Supervisor on product availability, quality and inventory accuracy
- Responsibility for updating inventories in the system and checking this on a regular basis
- Perform the physical listing and delisting and rezoning of products
- Responsible for the daily count.
Warehouse Associate
Gorillas
02.2022 - 08.2022
- Preparing customers’ orders
- Restocking and refilling
- Helping with deliveries.
Private tutor (Mathematics)
09.2015 - 12.2021
- Working with students to improve their skills in certain subjects
- Preparing lessons, and assign and correct homework
- Preparing and correcting tests
- Evaluating students' progress and discuss the results with students and/or their parents
- Identifying students' individual learning needs.
Barista
Coffee Island
06.2021 - 10.2021
- Preparing and serving hot and cold drinks such as coffee, tea, artisan and specialty beverages
- Cleaning and sanitizing work areas, utensils and equipment
- Cleaning service and seating areas
- Describing menu items and suggesting products to customers
- Servicing customers and taking orders
- Ordering, receiving and stocking supplies
- Receiving and processing customer payments.
Volunteer Teacher
The Alexandroupolis Social Tutoring Center
09.2017 - 06.2019
Shop Assistant
local mini market
05.2018 - 10.2018
- Receiving, unpacking and arranging new shipments from suppliers and vendors
- Arranging and labeling goods in the display shelves
- Assisting customers in finding the products they’re looking for
- Processing customer payments at the checkout point/till
- Addressing customer complaints and inquiries
- Providing shopping advice and recommendations to customers
- Cleaning and rearranging the store after closer
- Collaborating with other team members to keep the sales floor area clean and organized at all times.
Customer Service Internship
Hellenic Association of Municipal Water and Sewerage Companies
09.2014 - 09.2016
- Quality servicing 60 clients per day
- Managing the customers’ accounts (set up new accounts, utility billing, finalizing account)
- Helping customers with questions
- Handling customer complaints.
Education
Public Tourism Education Schools Cooking Art Technician - Head Chef -
01.2021
Sofia University St. Kliment Ohridski Diploma (Master) In Special Pedagogy -
01.2020
Manpower Employment Organization, Apprenticeship Vocational Education Schools’ Degree In Officials of Administrative Duties -
01.2016
University Of the Aegean, School Of Sciences Bachelor’s Degree In Department Of Mathematics -
01.2015
Skills
- Inventory management
- Problem Solving
- Adaptability
- Attention to Detail
- Critical Thinking
- Customer Service
- Computer Skills
- Remote Learning
Other Skills
Greek native, , Windows Microsoft Office suite (Certificate of Knowledge of Informatics/Computer Skills, University of The Aegean), A, B Category
Languages
Greek
Native language
English
Upper intermediate
B2
Timeline
Warehouse Associate
Audio-Technica Dutch Branch
12.2022 - Current
Senior Warehouse Associate
Gorillas
09.2022 - Current
Warehouse Associate
Gorillas
02.2022 - 08.2022
Barista
Coffee Island
06.2021 - 10.2021
Shop Assistant
local mini market
05.2018 - 10.2018
Volunteer Teacher
The Alexandroupolis Social Tutoring Center
09.2017 - 06.2019
Private tutor (Mathematics)
09.2015 - 12.2021
Customer Service Internship
Hellenic Association of Municipal Water and Sewerage Companies
09.2014 - 09.2016
Public Tourism Education Schools Cooking Art Technician - Head Chef -
Sofia University St. Kliment Ohridski Diploma (Master) In Special Pedagogy -
Manpower Employment Organization, Apprenticeship Vocational Education Schools’ Degree In Officials of Administrative Duties -
University Of the Aegean, School Of Sciences Bachelor’s Degree In Department Of Mathematics -
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