Coordinated dispatching of 15-22 drivers to accomplish daily delivery requirements.
Brief and debriefing Drivers
Communicating with colleagues – being first point of contact for all drivers and ensuring all queries are fed back to
Immediate problem resolution
Accountable for Legal o-license compliance and for Operational excellence ie cost and service including Peak planning/delivery
Providing the highest level of customer care and finding resolutions/ escalation of live issues
Building good working relationships internally and externally
The monitoring of all routes ensuring all routes are running on time
Effective time management to ensure the job is completed within the set time frame provided
Monitoring Drivers hours to ensure we are compliant at all times.
Conduct Daily administration tasks in relation to payroll systems, payroll queries holidays etc
in the spring/autumn season, coordinating wholesale sales of ornamental plants (marketing, distribution, transport, active search for purchaser)
Board Assistant
PW Miracle Sp. J.
07.2010 - 10.2014
Updated and maintained confidential databases and records.
Filed paperwork and organized computer-based information.
Answered high volume of phone calls and email inquiries.
Worked with senior management to initiate new projects and assist in various processes.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Created and managed office systems to efficiently deal with documentation.
Coordinated events and worked on ad hoc projects.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Volunteered to help with special projects of varying degrees of complexity.
Preparing and checking invoices and budget control
Placing orders with manufacturers, responsibility for meeting deadlines, supervising delivery, customs clearance
General administrative support of the company
Warehouse Worker
Medway Bond
08.2008 - 10.2009
Seasonal work
Preparing promotional articles
Aupair
Cultural Care
11.2006 - 03.2008
Responsible for overseeing the daily needs of the children, including meal preparation, homework assistance, and organizing enriching activities.
Creating a safe and nurturing environment for the children to thrive in.
Planning and engaging the children in age-appropriate educational and recreational pursuits.
Assisting with light housekeeping duties related to the children, such as tidying up after meals and playtime.
Accompanying the children to school, extracurricular activities, and social outings.
Providing emotional support and serving as a positive role model for the children.
Bartender/Waiting Staff Member
Restauracja Zapiecek
01.2005 - 10.2006
Assisting the management team in delivering quality service and a great customer experience
Contribute to serving on the bar alongside helping front of house with Food orders and running food to customers.
Taking and serving food and drink orders
Giving our guests the warmest hospitality and ensuring they want to return
Company Secretary Trainee
ZUS
06.2003 - 11.2003
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Education
Bachelor of Arts - English Philology, Early Chilhood Education
Wyższa Szkoła Językow Obcych
Poznan, Poland
12.2017
High School Diploma -
Liceum Techniczne ZSE
Słupca, Poland
06.2002
Skills
Excellent communication skills, with an ability to balance conflicting demands
Good knowledge of transport regulations
Ability to work under pressure in an ever-changing environment
Good IT skills, including MS Word and Excel
Committed, reliable and flexible team player
Teamwork and Collaboration
Analytical Thinking
Dependable and Responsible
Decision-Making
Recordkeeping
Friendly, Positive Attitude
Calm Under Pressure
Relationship Building
Attention to Detail
Place Of Birth
Słupca, Poland
Personal Information
Nationality: Polish
Hobbies and Interests
Psychology
Self-development
Travel Learn A New Culture
Cold exposure Wim Hof Method
Timeline
Transportation Coordinator
PW AGAT Sp. Z O.o.
05.2017 - 09.2023
Board Assistant
PW Miracle Sp. J.
07.2010 - 10.2014
Warehouse Worker
Medway Bond
08.2008 - 10.2009
Aupair
Cultural Care
11.2006 - 03.2008
Bartender/Waiting Staff Member
Restauracja Zapiecek
01.2005 - 10.2006
Company Secretary Trainee
ZUS
06.2003 - 11.2003
Bachelor of Arts - English Philology, Early Chilhood Education