KADRIA Araujo Do Carmo
Eindhoven,NB
Summary
Dedicated and dynamic professional with a proven track record in fast-paced office settings and the logistics industry. Hardworking team player excelling in completing a wide range of clerical tasks and providing valuable staff support. Committed to enhancing customer satisfaction and improving operational efficiency. Known for responsibility, punctuality, and high productivity, with strong abilities to multitask and communicate effectively.
Overview
8
8
years of professional experience
Work History
Warehouse Operator
Promese Logistics B.V.
07.2023 - Current
- Provided excellent customer service by efficiently processing returns, exchanges, or damages according to company policies.
- Improved customer satisfaction, accurately fulfilling orders and managing returns.
- Unloaded, inspected, and stored damaged and returned products.
- Increased efficiency in picking and packing processes, employing systematic approaches.
- Collaborated with other departments to optimize warehouse space and improve overall company performance.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Au Pair
Nina Care
01.2022 - 12.2022
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed bilingual abilities in english through immersive conversation and activities.
- Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
Commercial Assistant
Zona Azul Manaus
10.2021 - 12.2021
- Supported sales representatives by preparing accurate quotes, proposals, and presentations tailored to prospective clients'' needs.
- Maintained positive client relationships through regular communication and excellent customer service.
- Processed purchase orders promptly, ensuring accuracy in documentation and compliance with company policies.
- Created, edited and forwarded spreadsheets and documents.
Commercial Sales Assistant
Prosegur
11.2017 - 01.2019
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues.
- Handled administrative duties including managing schedules appointments data entry invoicing order processing efficiently accurately.
- Supported the development of sales strategies by conducting market analysis and identifying potential growth opportunities.
- Boosted commercial sales by developing and maintaining positive relationships with clients.
- Contributed to successful contract negotiations by providing essential research assistance and supporting documentation.
Administrative Assistant
Transexcel Transporte De Valores LTDA
11.2016 - 11.2017
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Maintained inventory of office supplies and placed orders.
Education
High School Diploma -
Centro Educacional Recanto Da Criança Interativo
Manaus, Amazonas12-2013
Skills
- Warehouse Safety
- Time Management
- Multitasking
- Verbal Communication
- Administrative support experience
- Customer Service
- Office Administration
Languages
Portuguese
Native language
English
Advanced
C1
Spanish
Beginner
A1
Timeline
Warehouse Operator
Promese Logistics B.V.
07.2023 - Current
Au Pair
Nina Care
01.2022 - 12.2022
Commercial Assistant
Zona Azul Manaus
10.2021 - 12.2021
Commercial Sales Assistant
Prosegur
11.2017 - 01.2019
Administrative Assistant
Transexcel Transporte De Valores LTDA
11.2016 - 11.2017
High School Diploma -
Centro Educacional Recanto Da Criança Interativo
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