Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Profile
Certification
Timeline
Julie Jacquelin

Julie Jacquelin

Zutphen,Zutphen

Summary

I see myself as a positive and dependable individual who has and values integrity. People say that I have a distinct passion for people. Whether in a group, team, or one-on-one setting, I believe that you treat others in the way you would like to be treated, and that comes down to a great attitude, followed by action and a smile. I like to think that I'm very flexible and resourceful. In my work history, my schedules were constantly changing, so I needed to be highly adaptable. Having had military training, I believe I'm time conscientious and disciplined, and a proactive team player. Thanks to my years of experience, I'm very particular about the details of my work, but I like to stay open-minded to new ideas. In short, as I continue to learn new things daily, I seek out and embrace opportunities to demonstrate a servant's heart.

Overview

13
13
years of professional experience
7
7
years of post-secondary education

Work History

Hotel Medewerker

Ehzerwold Hotel
07.2024 - 01.2025
  • Conducted regular inspections of hotel facilities to identify areas in need of maintenance or improvement.
  • Resolved guest complaints using active listening skills and empathy to ensure their satisfaction.
  • Maintained a clean, safe, and welcoming environment to create a positive first impression for hotel visitors.
  • Enhanced guest satisfaction by promptly addressing inquiries and providing exceptional service.
  • Promoted a culture of teamwork by working effectively with colleagues and supporting their efforts to progress towards common goals.
  • Assisted guests with special requests, ensuring their needs were met and expectations exceeded.
  • Managed room inventory effectively to optimize occupancy rates and maximize revenue potential.
  • Collaborated with housekeeping staff to ensure timely room turnovers and maintain high standards of cleanliness.
  • Streamlined check-in and check-out processes for increased efficiency and improved guest experience.
  • Ensured optimal staffing levels by creating work schedules based on forecasted demand patterns.
  • Facilitated smooth communication between departments by sharing important information through daily briefings or written memos.
  • Liaised with housekeeping staff to verify service and maintenance of hotel standards.
  • Enforced policies and procedures to increase efficiency.

Canteen Cook/Medewerker

Picnic
09.2021 - 12.2023
  • Food preparation, cooking, serving company employees, food purchasing and storage, wash kitchen equipment and dishes, assuring the canteen areas are clean, sanitized and ready for the next day's work.
  • Prepared a variety of dishes to enhance dining experiences.
  • Ensured kitchen cleanliness by adhering to sanitation standards.
  • Improved food preparation efficiency by organizing kitchen workflow.
  • Cooked meals according to customer preferences, ensuring satisfaction.
  • Collaborated with kitchen staff to ensure timely meal preparation.
  • Enhanced menu offerings with creative dish ideas.
  • Developed new recipes to attract diverse clientele.
  • Managed kitchen equipment maintenance for smooth operations.
  • Coordinated with suppliers for timely delivery of fresh ingredients.
  • Implemented safety protocols to ensure a hazard-free kitchen environment.
  • Adjusted cooking processes to meet dietary restrictions of patrons.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Production Employee/Medewerker

Elis
05.2023 - 06.2023
  • Carried out tasks on the factory floor, loading and running machines

Hotel Assistant en Ontbijt Medewerker

Hotel Tóer
08.2021 - 09.2021
  • Maintain the appearance, sanitation and cleanliness of the hotel and its individual rooms
  • Followed a schedule for cleaning rooms, changing linens, doing the laundry, removing trash and dishes from rooms, making beds, and restocking rooms with supplies
  • Responsible for the public spaces in a hotel, such as the reception area, restaurant, office and hallways
  • Vacuuming, mopping and polishing public floor areas by adhering to the hotel's policies, and maintained a confidential and secure area
  • Ensured the preparation and presentation of food area of the highest quality
  • Took Control of the breakfast service to ensure timely delivery of each customer's breakfast items at the allocated times
  • Cleaned kitchen, restaurant, reception and bar area.

Caregiver

Homecare
04.2021 - 06.2021
  • Assisted with providing care, bathing and grooming, laundry, errands, hospital visits, and cooking including administration tasks
  • Assisted client/s with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted client/s with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Executive Personal Assistant and Office Manager

Procold
10.2011 - 06.2020
  • Performed all administrative and clerical duties required.

Novacare Supervisor/Teacher

Nova Pioneer
03.2018 - 07.2019
  • Responsible for safety, well-being and development of children ages 3-9 years old in childcare programs
  • Oversee and support daily lesson plans and activities that focus on developing children's social and motor skills, prepare learning materials and procure stationery, equipment and supplies.
  • Managed team operations to ensure smooth workflow and efficiency.
  • Developed and implemented classroom routines to address varying student needs.
  • Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.

School Supervisor

Waterkloof House Preparatory School
05.2012 - 10.2018
  • Managed a staff complement of 5, and approximately 180 boys at a private school for boys.
  • Created a set of action plans, procedures and timeline for a safer and effective aftercare in the longterm
  • Managed and directed approximately 15 external consultants within the aftercare program.
  • Worked together with the House Master (student accommodation) to ensure live-in boys housing facilities were in optimal condition and assisted where needed with individual emotional challenges.

Contracts Coordinator

Rudnev
10.2017 - 03.2018
  • Lead/participate in small projects that positively improve operational outcomes (on service, quality, and cost) in my specific area.

Education

Can Be Discussed in Interview As It Is Requires Clearance - Naval Intelligence - Top Secret

South African National Defense Force , Head Quarters - Pretoria
01.1992 - 06.1999

Skills

  • Online Teaching
  • Adaptable
  • Communication skills
  • Resourceful
  • Conscientious
  • Leadership
  • Passion
  • Persuasion
  • Open-minded
  • Proactive team player

Languages

English
Afrikaans
Dutch

Personal Information

  • Date of Birth: 11/19/72
  • Gender: Female
  • Nationality: South African
  • Marital Status: Divorced

Profile

South African National Defense Force. 6 years Naval Intelligence Division Top Secret Clearance, Head Quarters., I am a native English speaker, who has been given multiple opportunities to practice my communication skills online as a qualified TEFL teacher., Secondary language, Bezig met inburgering examens, Learning, Teacher/Supervisor/Team Leader/Instructor. I've received recognition as a team leader and supervisor.

Certification

1. HACCP

2. EHBO

3. Mental Health Studies - Suicide, violent behaviour and substance abuse.

4. Counselling Practioner Course - Achology certified

5. Influence people in Persuasion Psychology and Introduction to Psychotherapy

6. Educational Psychology - development and Intelligence

7. TEFL Level 5 English - certification

8. TEFL Business English

9. Child Psychology (Advanced level)

Timeline

Hotel Medewerker - Ehzerwold Hotel
07.2024 - 01.2025
Production Employee/Medewerker - Elis
05.2023 - 06.2023
Canteen Cook/Medewerker - Picnic
09.2021 - 12.2023
Hotel Assistant en Ontbijt Medewerker - Hotel Tóer
08.2021 - 09.2021
Caregiver - Homecare
04.2021 - 06.2021
Novacare Supervisor/Teacher - Nova Pioneer
03.2018 - 07.2019
Contracts Coordinator - Rudnev
10.2017 - 03.2018
School Supervisor - Waterkloof House Preparatory School
05.2012 - 10.2018
Executive Personal Assistant and Office Manager - Procold
10.2011 - 06.2020
South African National Defense Force - Can Be Discussed in Interview As It Is Requires Clearance, Naval Intelligence - Top Secret
01.1992 - 06.1999
Julie Jacquelin