Summary
Overview
Work History
Education
Skills
Timeline
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Julia Mikhailova

Julia Mikhailova

Community Host
Amsterdam

Summary

Proven hospitality professional with a track record of enhancing guest experiences at Antonio Restaurant. Skilled in fostering a welcoming atmosphere and managing high-volume service with attention to detail and efficiency. Demonstrates strong teamwork and creative problem-solving abilities, contributing to a positive and adaptable work environment.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Restaurant Waiter

Nothing Fancy Cafe
Saint Petersburg, Russia
01.2022 - 02.2022
  • Took orders at the cash register with efficiency and a friendly attitude, and handled guest transactions seamlessly.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas for optimal guest experience.

Bartender

Most Restaurant
Borovichi, Russia
06.2020 - 12.2020
  • Warmly welcomed guests, escorted them to the bar counter, and delivered exceptional service to ensure an enjoyable experience.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Restaurant Waiter

Antonio Restaurant
Borovichi, Russia
06.2019 - 08.2019
  • Answered customers' questions, recommended items, and recorded order information.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.

Education

Bachelor of Science - Biomedical Engineering

SaintPetersburg Chemical Pharmaceutical University
Saint Petersburg
09.2017 - 07.2021

Skills

  • Ability to create a pleasant atmosphere for guests and maintain good communication with them

  • Effective interaction with team members and resolving any issues that come up

  • Good time management and the ability to plan tasks efficiently

  • Attention to detail

  • Flexibility to adapt to new priorities or changes in plans as needed

  • Bringing fresh ideas and a creative touch to the role

Timeline

Restaurant Waiter

Nothing Fancy Cafe
01.2022 - 02.2022

Bartender

Most Restaurant
06.2020 - 12.2020

Restaurant Waiter

Antonio Restaurant
06.2019 - 08.2019

Bachelor of Science - Biomedical Engineering

SaintPetersburg Chemical Pharmaceutical University
09.2017 - 07.2021
Julia MikhailovaCommunity Host