Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juan David Soto

Miami

Summary

Dependable and adaptable worker with experience in customer service, payment processing, and meeting strict quality standards in fast-paced settings. Skilled in organization, problem-solving, and clear communication, with a track record of building positive client relationships. Bilingual in English and Spanish, with a focus on accuracy, efficiency, and teamwork.

Overview

4
4
years of professional experience

Work History

Independent Delivery Driver

Uber Eats, InstaCart, DoorDash
06.2024 - 02.2025
  • Time Management – consistently meeting tight delivery windows
  • Route Optimization – planning efficient travel paths to reduce delays
  • Customer Service – maintaining positive interactions and resolving concerns quickly
  • Attention to Detail – ensuring correct orders and special instructions are met
  • Cash & Digital Payment Handling – processing transactions accurately and securely
  • Problem-Solving – adapting to traffic, weather, or order changes on the spot
  • Self-Motivation – managing independent schedules without direct supervision
  • Safety Awareness – adhering to traffic laws and delivery guidelines

Crew Member

McDonald's
05.2021 - 06.2022
  • Team Collaboration – working closely with coworkers to maintain smooth operations
  • Customer Service Excellence – delivering friendly, efficient, and attentive service
  • Cash Handling Accuracy – processing transactions and balancing registers
  • Multitasking in High-Pressure Environments – managing orders, prep, and service simultaneously
  • Quality Control – ensuring food met company standards before serving
  • Sanitation & Safety Compliance – maintaining cleanliness in line with health regulations
  • Training Support – assisting new team members with procedures and best practices
  • Adaptability – adjusting quickly to shift changes, peak hours, or new tasks

Education

Associate of Arts - Business Administration

Miami Dade College
11011 SW 104th Street Miami, FL 33176
08-2025

Skills

  • Customer Service & Client Relations
  • Time Management & Organization
  • Cash Handling & Payment Processing
  • Multitasking in Fast-Paced Environments
  • Team Collaboration & Communication
  • Problem-Solving & Decision-Making
  • Adaptability & Flexibility
  • Safety & Compliance Awareness
  • Attention to Detail
  • Bilingual: English & Spanish

Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Independent Delivery Driver

Uber Eats, InstaCart, DoorDash
06.2024 - 02.2025

Crew Member

McDonald's
05.2021 - 06.2022

Associate of Arts - Business Administration

Miami Dade College

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Juan David Soto