Juan Felipe Osorio Ramirez
Rotterdam
Summary
Passionate, hardworking, and goal-oriented individual with a major in Forensic Psychology. Equipped with the necessary tools to excel in the therapy/patient domain. Patient, empathetic, and driven to achieve positive outcomes for those under my care. Dedicated to making a meaningful impact in the lives of individuals seeking therapy.
Overview
8
8
years of professional experience
5
5
Languages
Work History
Restaurant Waiter
Il Capo
03.2025 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Volunteer
Rotterdamse Helden
03.2025 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Provided emotional support and companionship to elderly in community homes.
Chef
Alma Soul Food
12.2022 - Current
- I worked at a small kitchen, the responsibilities are: preparation, decoration and serving Mexican food
- In top of that, I also participate in the brainstorm sessions to keep improving the food, service and the concept itself as a mexican kitchen
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
Delivery Rider
Flinkhub
10.2024 - 03.2025
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Adapted quickly to changes in delivery schedules or routes due to unforeseen circumstances, minimizing delays.
- Drove safely in various weather and road conditions to avoid accidents.
Delivery
Deliveroo NL
11.2018 - 11.2022
- Delivering Food from Restaurant to Customer
Waiter
Bonheur Horecagroup
11.2018 - 04.2019
Waiter
Hofi Cas Cora
09.2017 - 07.2018
- Waiter, bartender and batista skills
Waiter
Wondu Cafe & More
02.2017 - 01.2018
- Waiter and batista skills
Waiter
Loof Events
08.2017 - 12.2017
- Waiter, bartender and catering skills; for example I worked in parties and weddings
Education
VWO 6 -
Radulphus College
01.2011 - 01.2018
Bachelor Psychology - Forensic Psychology, Developmental Psychology
Tilburg University
01.2018 - 01.2023
Master of Science - Forensic And Legal Psychology
Erasmus University
Rotterdam, Netherlands 04.2001 -
Skills
- Effective Team Collaboration
- Proactive Problem-Solving
- Strong Interpersonal Communication
- Relationship Building
- Consistent Goal Achievement
- Quick Adaptation Skills
- Effective Problem Resolution
- Emotional Understanding
- Behavioral Analysis
- Emotional Intelligence
- Attentive Listening
- Psychological Assessment Expertise
Timeline
Restaurant Waiter
Il Capo
03.2025 - Current
Volunteer
Rotterdamse Helden
03.2025 - Current
Delivery Rider
Flinkhub
10.2024 - 03.2025
Chef
Alma Soul Food
12.2022 - Current
Delivery
Deliveroo NL
11.2018 - 11.2022
Waiter
Bonheur Horecagroup
11.2018 - 04.2019
Bachelor Psychology - Forensic Psychology, Developmental Psychology
Tilburg University
01.2018 - 01.2023
Waiter
Hofi Cas Cora
09.2017 - 07.2018
Waiter
Loof Events
08.2017 - 12.2017
Waiter
Wondu Cafe & More
02.2017 - 01.2018
VWO 6 -
Radulphus College
01.2011 - 01.2018
Master of Science - Forensic And Legal Psychology
Erasmus University
04.2001 -
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