Jovita Achukwu
Social Media Manager
Von Der Gablentz Strasse
Summary
Dynamic professional with a proven track record in social media management and event execution, notably increasing Winners Chapel's follower engagement by 35%. Expert in content creation and digital media, with exceptional skills in teamwork and collaboration. Demonstrated success in brand promotion and community engagement, enhancing guest satisfaction and loyalty at Atlantis, The Palm (Nobu).
Overview
6
6
years of professional experience
2
2
Languages
Work History
Social Media Manager
Winners Chapel
12.2023 - Current
- Developed and executed social media strategies, increasing follower engagement by 35% within the first year.
- Successfully managed and grew the organization's social media platforms (Facebook, Instagram, Twitter), enhancing online visibility and attracting new congregation members.
- Designed and delivered high-quality content, including graphics, videos, and live-streamed events, boosting community interaction and attendance at services.
- Collaborated with the media and communications team to ensure a consistent and impactful online presence aligned with organizational goals.
Event Management Intern
Sportfive Berlin
02.2024 - 07.2024
- Supported the planning, organization, and execution of sporting events, including the UEFA Euro 2024 football championship in berlin ensuring smooth operations and high-quality delivery.
- Coordinated with teams, vendors, and stakeholders to meet deadlines and achieve event objectives.
- Assisted in on-site event management, including setup, logistics, and real-time troubleshooting, contributing to seamless event execution.
- Played a key role in audience engagement strategies, leading to increased satisfaction rates as measured by post-event feedback.
Brand Experience Manager
Atlantis, The Palm (Nobu)
07.2021 - 09.2023
- Collaborated with teams across marketing, operations, and finance to deliver seamless guest journeys, ensuring alignment with Nobu’s luxury brand values.
- Spearheaded the planning and execution of exclusive events, enhancing the brand’s reputation and fostering strong customer loyalty through memorable experiences.
- Utilized SevenRooms software to analyze guest data, optimize engagement, and improve overall customer satisfaction.
- Managed and trained a front-of-house team, ensuring service excellence and operational efficiency while consistently exceeding service expectations.
Communications and Media Intern
Dubai Expo 2020
12.2020 - 07.2021
- Assisted in the development and execution of communication strategies, ensuring clear and consistent messaging across multiple platforms.
- Coordinated media coverage and assisted with organizing press conferences and interviews, liaising between media professionals and the Expo team.
- Worked closely with the communications team to provide administrative and logistical support for special projects and events.
- Enhanced teamwork and collaboration across departments by ensuring smooth communication flow during high-pressure events.
VIP Guest Relations Coordinator
Five Hotel, Palm Jumeriah Dubai
12.2018 - 12.2020
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Developed strong relationships with repeat guests, resulting in increased loyalty and return visits.
- Played a crucial role in crisis management situations concerning guest welfare while maintaining professionalism under pressure.
- Trained new team members on company policies and guest relations best practices, ensuring consistent service quality.
Education
Bachelor of Arts - Media Managment And Communication
Macromedia University of Applied Sciences
Berlin03-2026
Higher National Diploma - Legal Secretary
ILSPA
United Kingdom11-2021
Skills
Social media management
Content creation
Photo and video editing
Social media strategy
Digital media
Market research
Content development
Brand promotion
Social media and promotions
Analytics and reporting
Teamwork and collaboration
SEO optimization
Community engagement
Timeline
Event Management Intern
Sportfive Berlin
02.2024 - 07.2024
Social Media Manager
Winners Chapel
12.2023 - Current
Brand Experience Manager
Atlantis, The Palm (Nobu)
07.2021 - 09.2023
Communications and Media Intern
Dubai Expo 2020
12.2020 - 07.2021
VIP Guest Relations Coordinator
Five Hotel, Palm Jumeriah Dubai
12.2018 - 12.2020
Bachelor of Arts - Media Managment And Communication
Macromedia University of Applied Sciences
Higher National Diploma - Legal Secretary
ILSPA