Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Josipa Kovačić

Josipa Kovačić

Amsterdam

Summary

Hospitality management student at Hotelschool The Hague with hands-on experience in high-volume, guest-facing hotel operations. Passionate about creating exceptional and personalised guest experiences.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work history

Food & Beverage associate (runner)

art'otel, Arca Amsterdam
Amsterdam
2024.12 - 2025.07
  • Delivered high-quality guest service in a fast-paced international hotel environment
  • Supported floor supervision during peak service periods
  • Assisted in coordinating team workflow with interns and maintaining service standards
  • Handled guest requests and resolved service-related concerns in real time
  • Cross-trained as Chef de Partie within an open kitchen environment
  • Participated in large-scale corporate events for international brands, including Mastercard
  • Contributed to upselling through personalized guest interaction
  • Collaborated with kitchen and bar teams to ensure seamless guest experience

Food & Beverage Associate (Bartender & Service Sta

Caffe Bar Arcus
Čakovec
2023.11 - 2024.09
  • Provided efficient and friendly service in a fast-paced bar environment
  • Prepared and served a variety of beverages, ensuring quality and consistency

Education

Bachelor in Hospitality Management - Hospitality Management

Hotelschool The Hague
Amsterdam
2026.02 -

International Baccalaureate Diploma Programme -

Prva gimnazija Varaždin
Varaždin
2021.09 - 2023.07

Skills

  • Front Office Operations
  • Check-in and check-out procedures
  • Opera PMS (basic knowledge)
  • Time management
  • Communication and interpersonal skills
  • Upselling Techniques
  • Problem solving
  • Attention to detail

Languages

English
Advanced (C1)
Croatian
Native
Spanish
Elementary (A2)

Timeline

Bachelor in Hospitality Management - Hospitality Management

Hotelschool The Hague
2026.02 -

Food & Beverage associate (runner)

art'otel, Arca Amsterdam
2024.12 - 2025.07

Food & Beverage Associate (Bartender & Service Sta

Caffe Bar Arcus
2023.11 - 2024.09

International Baccalaureate Diploma Programme -

Prva gimnazija Varaždin
2021.09 - 2023.07
Josipa Kovačić