Hospitality management student at Hotelschool The Hague with hands-on experience in high-volume, guest-facing hotel operations. Passionate about creating exceptional and personalised guest experiences.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Food & Beverage associate (runner)
art'otel, Arca Amsterdam
Amsterdam
2024.12 - 2025.07
Delivered high-quality guest service in a fast-paced international hotel environment
Supported floor supervision during peak service periods
Assisted in coordinating team workflow with interns and maintaining service standards
Handled guest requests and resolved service-related concerns in real time
Cross-trained as Chef de Partie within an open kitchen environment
Participated in large-scale corporate events for international brands, including Mastercard
Contributed to upselling through personalized guest interaction
Collaborated with kitchen and bar teams to ensure seamless guest experience
Food & Beverage Associate (Bartender & Service Sta
Caffe Bar Arcus
Čakovec
2023.11 - 2024.09
Provided efficient and friendly service in a fast-paced bar environment
Prepared and served a variety of beverages, ensuring quality and consistency
Education
Bachelor in Hospitality Management - Hospitality Management
Hotelschool The Hague
Amsterdam
2026.02 -
International Baccalaureate Diploma Programme -
Prva gimnazija Varaždin
Varaždin
2021.09 - 2023.07
Skills
Front Office Operations
Check-in and check-out procedures
Opera PMS (basic knowledge)
Time management
Communication and interpersonal skills
Upselling Techniques
Problem solving
Attention to detail
Languages
English
Advanced (C1)
Croatian
Native
Spanish
Elementary (A2)
Timeline
Bachelor in Hospitality Management - Hospitality Management
Hotelschool The Hague
2026.02 -
Food & Beverage associate (runner)
art'otel, Arca Amsterdam
2024.12 - 2025.07
Food & Beverage Associate (Bartender & Service Sta