Summary
Overview
Work History
Education
Skills
Accomplishments
Publications
Certification
Hobbies
Languages
Referees
Timeline
Generic
Joseph Mulumba

Joseph Mulumba

Kampala

Summary

Joseph is a person who cherishes professionalism and ethical conduct while discharging business in areas of governance, strategy, operations, credit, business continuity, policy, market analysis, liquidity monitoring, auditing, assurance, consultancy, budgeting and customer service management and compliance to achieve value in terms of economy, efficiency and effectiveness in resource optimization.

That is, integrity, objectivity, rational thinking, professional competence and due care, prudence in decision making in the best interest of the employer- employee relationship and other stakeholders of the organization coupled with emotional intelligence.

This dedication and focus has led to exposure of knowledge and skills into different roles inter-alia, Credit Officer, Credit Supervisor, Assistant Credit Manager, Credit Analyst, Credit Manager, Compliance Manager, Head of Compliance, Financial Crime and Governance Manager, Head of Risk Management, Business Management Consultant and Risk Manager.

Personal Philosophy. Sustainable career growth based on integrity and due care.

Knowledgeable Risk Manager equipped with strategic planning and program leadership abilities honed in Banking industry environments. Establishes strong and successful policies to mitigate risk at each level and establish clear procedures for assessments, prevention and containment. Familiar with regulatory requirements to maintain strict controls.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Risk Manager

EFC Uganda Limited (MDI)
Kampala, Kampala
07.2023 - Current
  • Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs.
  • Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
  • Handled Stakeholder claims according to internal risk management policies, keeping liability minimized by leveraging expertise and available tools.
  • Analyzed impact of environmental disasters to physical data centers and create and implement response plans.
  • Instituted regular safety inspections and hazards management strategies to keep operations compliant.
  • Employed strong program management skills to successfully define and manage ongoing initiatives designed to control Operational risks.
  • Formulated knowledgeable forecasts for business, industry and overall economic conditions based on available financial information.
  • Devised new systems and specific processes to handle ongoing monitoring needs for potential risks.
  • Compared industry-specific securities against outside metrics and each other to develop recommendations.
  • Looked at current and new merchants and individual sales to evaluate fraud, chargeback and compliance risks.
  • Assessed liquidity and market risk levels and applied risk-based approach to oversee financial activities.
  • Coordinated ongoing efforts to strengthen risk culture and fine-tuned risk appetite for lending and funding activities.
  • Built contingency plans to successfully handle financial emergencies.
  • Analyzed data on price, stability and other factors affecting investment programs to incorporate into investment decisions.
  • Implemented financial risk management policies, limits and strategies that complied with standards and strategic imperatives of organization.
  • Produced and filed reports to inform senior management of current activities and progress with investigations.
  • Identified key risks and mitigating factors of potential investments such as asset types and values, legal and ownership structures and industry segments.
  • Conducted statistical analysis and evaluated risk via use of portfolio management software.
  • Informed financial decisions by analyzing financial information to forecast business, industry or economic conditions.
  • Worked within Ethix (Core Banking System) to compile and review information with pivot tables and charts.
  • Completed statistical reviews to uncover trends, patterns and variations.
  • Monitored industry, technological and economic developments to stay current on potential risks.

Business Management Consultant

Prosper Associates Limited
Kampala, Kampala
06.2022 - 06.2023
  • Devised processes to boost long-term business success and increase profit levels.
  • Evaluated situations and delivered targeted solutions using various tools and resources.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Performed as consultant for startup business in areas of marketing, logistics, and training to various behavioral healthcare service professionals.
  • Developed complete business plans and operational strategies for new and existing business.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Led restructuring of organization internal processes, resulting in improved performance.
  • Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Designed and implemented risk management system to identify and mitigate potential risks.
  • Negotiated and resolved disputes between stakeholders finding mutually beneficial solutions.
  • Prepared annual budgets with controls to prevent overages.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Evaluated current processes to develop improvement plans.
  • Produced detailed and relevant reports for use in making business decisions.
  • Conducted thorough reviews of operations to devise and deploy improvement strategies.
  • Leveraged on-site observation and personal interviews to identify team and individual strengths.
  • Created and optimized records management strategies to coordinate and protect information.
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
  • Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
  • Recommended Risk operational improvements based on tracking and analysis of Numerical and Non-Numerical data.
  • Gathered, documented, and modeled data to assess business trends.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.

Head of Risk Management

Afriland First Bank
Kampala, Kampala
01.2020 - 06.2022
  • Developed strategic plans for day-to-day financial operations.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Created and managed financial models to evaluate corporate investments and acquisitions.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Utilized financial software to prepare consolidated financial statements.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Evaluated and negotiated contracts to procure favorable financial terms.
  • Collaborated with C-level executives and stakeholders to develop long-term financial plans.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Complied with established internal controls and policies.
  • Created financial dashboards to provide insights into key performance indicators.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Conducted financial due diligence on potential investments and acquisitions.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
  • Designed and maintained financial models to identify and measure risks.
  • Supported financial director with special projects and additional job duties.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.

Governance Manager and Financial Crime Control

Cairo Bank
05.2019 - 12.2019
  • Defined governance roles and responsibilities to establish clear accountability for stewardship of principal information assets.
  • Built cross-functional relationships to support organizational change.
  • Established and executed governance implementation roadmap.
  • Worked with diverse, collaborative, and energetic workforce to spark innovation and develop service ideas.
  • Defined performance indicators and quality metrics to maintain compliance with governing policies, standards and adoption requirements.
  • Assisted in developing and maintaining department policies and procedures to support organization and industry best practices.
  • Managed own work assignments under general supervision to complete self-assessments and other assigned reviews and projects.
  • Prepared and distributed assessment reports and conducted closing conferences with various business partners.
  • Facilitated conference calls and meetings with various team members and business partners for work assignments.
  • Compiled data for analysis and developed tracking and reporting.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Launched quality assurance practices for each phase of development
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Developed detailed plans based on broad guidance and direction.
  • Defined clear targets and objectives and communicated to other team members.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Head of Compliance

Cairo Bank
11.2017 - 04.2019
  • Maintained effective working relationships with regulatory authorities, suppliers and customers.
  • Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
  • Backed data security and information privacy efforts.
  • Supported marketing team in review and submission of regulatory articles and newsletters.
  • Verified consistency in quality planning, quality control, quality insurance and quality improvement.
  • Advised division leaders of regulatory risks in business processed and provided recommendations for improvement.
  • Liaised with clients to identify and target inefficiencies in areas of risks and business controls, process gaps and workflow discrepancies.
  • Publicized health and safety program requirements and mentored employees on critical nature of compliance.
  • Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
  • Collaborated with contract team to review client contracts and facilitate personnel compliance training.
  • Kept new and modified products and services in conformance with security and compliance regulations.
  • Facilitated company-wide review of personnel wage and hour practices.
  • Consulted with clients on best practices and served as project manager for all process improvements and regulatory initiatives.
  • Delivered and tracked program training for associates and supervisors to safeguard continuing business relationships.
  • Collaborated with HR and IT to develop and implement code of business and ethics and anti-harassment policies and related personnel training.
  • Played instrumental role in company-wide risk assessment efforts, supporting enhancements in business processes and controls.
  • Supervised and coached compliance personnel in mortgage and home equity, vehicle lending, credit card services and deposits monitoring.
  • Managed company participation in food safety audits, and reviews by third parties, customers and regulatory agencies.
  • Prepared records and data for regular audits.
  • Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
  • Drove optimization of regulatory risks management, control testing and process improvements.
  • Managed compliance efforts, reporting and audits.
  • Conducted quarterly audits of environmental management compliance.
  • Managed full life cycle of assigned audits in alignment with departmental procedures, delivering progress as well as closing reports to senior management and clients.
  • Defined and developed policies and procedures for consumer reporting and privacy practices.

Compliance Manager

Top Finance Bank
06.2017 - 10.2017
  • Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
  • Liaised with clients to identify and target inefficiencies in areas of risks and business controls, process gaps and workflow discrepancies.
  • Collaborated with contract team to review client contracts and facilitate personnel compliance training.
  • Advised division leaders of regulatory risks in business processed and provided recommendations for improvement.
  • Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
  • Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
  • Conducted quarterly audits of environmental management compliance.
  • Maintained effective working relationships with regulatory authorities, suppliers and customers.
  • Drove optimization of regulatory risks management, control testing and process improvements.
  • Managed compliance efforts, reporting and audits.
  • Prepared records and data for regular audits.
  • Backed data security and information privacy efforts.
  • Developed and delivered training programs to inform new and current employees about compliance issues.
  • Defined and developed policies and procedures for consumer reporting and privacy practices.
  • Publicized health and safety program requirements and mentored employees on critical nature of compliance.
  • Executed corporate food safety strategies, policies and procedures.
  • Supervised and coached compliance personnel in mortgage and home equity, vehicle lending, credit card services and deposits monitoring.
  • Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
  • Supported marketing team in review and submission of regulatory articles and newsletters.
  • Evaluated customer complaints, processes, and all other aspects of operations to assess compliance.
  • Consulted with clients on best practices and served as project manager for all process improvements and regulatory initiatives.
  • Facilitated company-wide review of personnel wage and hour practices.
  • Verified consistency in quality planning, quality control, quality insurance and quality improvement.
  • Managed full life cycle of assigned audits in alignment with departmental procedures, delivering progress as well as closing reports to senior management and clients.
  • Played instrumental role in company-wide risk assessment efforts, supporting enhancements in business processes and controls.
  • Delivered and tracked program training for associates and supervisors to safeguard continuing business relationships.
  • Collaborated with HR and IT to develop and implement code of business and ethics and anti-harassment policies and related personnel training.
  • Kept new and modified products and services in conformance with security and compliance regulations.

Credit Manager

Top Finance Bank
06.2015 - 06.2017
  • Oversaw reporting, documentation and recordkeeping requirements for department.
  • Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
  • Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements.
  • Streamlined processes for early identification of potential credit system and monitoring problems.
  • Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
  • Collaborated with management to evaluate credit strategies and develop improvements.
  • Obtained and interpreted financial statements to assist in credit limit reviews.
  • Monitored accounts for signs of fraud and non-payment issues.
  • Developed strategies to expedite payments and customer resolutions.
  • Work cross-functionally with sales, management, and other departments to maintain effective operations.
  • Collected data and performed trend and variance analysis to mitigate risk arising from bad debt.
  • Compiled data critical to analysis of annual bad debt.
  • Recognized across organization for diligence, accuracy and contributions toward maintaining positive cash position through problem resolution.
  • Provided resources and expertise for conversion, validation and training required for company-wide software updates.
  • Provided training and consulted with struggling teams to help meet monthly target goals.
  • Used Orbit and Finnacle to perform credit appraisals, document verification and loan approvals.
  • Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
  • Attended ongoing professional training to facilitate accurate and productive credit management.
  • Reviewed and analyzed loan procedures.
  • Utilized deep understanding of industry best practices and legal requirements to prevent critical incidents.
  • Negotiated settlements and payment terms with customers and delivered customized payment plans.
  • Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
  • Investigated and evaluated customers for creditworthiness and potential risk factors.
  • Optimized credit approval and collection processes, improving operational efficiencies by over 80%.
  • Reported key performance indicators to department heads for management of positive cash flow and to adjust credit risk policies and procedures.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Devised collection recovery strategies to resolve customer issues and delinquent cases.
  • Referred delinquent accounts to collections department or outside resources.

Credit Analyst

Centenary Bank
04.2013 - 05.2015
  • Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
  • Made decisions and recommendations about extending lines of credit.
  • Assessed credit risk and analyzed financial statements.
  • Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
  • Analyzed credit scores to determine borrowers' creditworthiness.
  • Participated in loan committee meetings to provide input on lending processes.
  • Gathered loan documentation for underwriting.
  • Reviewed and approved or denied credit applications to keep organization profitable by making informed lending decisions.
  • Conducted industry research to understand economic conditions impacting borrower ability to repay loans.
  • Collaborated with other teams to identify and mitigate risks impacting organization.
  • Conducted presentations to upper management and executive teams for loan recommendations.
  • Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
  • Attended credit-related training and conferences to stay informed about industry trends and developments.
  • Monitored credit accounts routinely to identify and mitigate issues and prevent losses.
  • Worked in tandem with sales team and customers to negotiate payments and verify account reconciliations.
  • Analyzed and monitored portfolio credit performance against expectations and recommended improvement strategies.
  • Developed credit models to assist in the credit decisioning process.
  • Analyzed creditworthiness of loan applicants and determined credit risk of loan requests.
  • Complied with internal controls and government regulations.
  • Created credit policies, processes and procedures to maintain compliance with banking regulations.
  • Performed credit reviews on corporations to assess financial conditions.
  • Negotiated payment plans and loan terms with delinquent customers.
  • Improved understanding of financial statements, which helped in assessing risk.
  • Investigated and resolved customer disputes related to credit decisions.
  • Maintained compliance with applicable regulations and laws governing consumer credit.

Credit Supervisor

Post Bank Uganda Limited
05.2012 - 03.2013
  • Received inbound customer calls related to credit and accounts receivable.
  • Supported customers with invoices, statements and other basic questions.
  • Assisted with reconciliations and customer communications.
  • Worked with customers to answer questions, resolve disputes and research discrepancies.
  • Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
  • Recommended approval or disapproval of commercial, real estate or credit loans.
  • Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
  • Optimized credit approval and collection processes, improving operational efficiencies by over 80%.
  • Reviewed and verified income, credit reports and employment histories for each borrower.
  • Adhered to banking standards and government lending guidelines for loan services.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Devised collection recovery strategies to resolve customer issues and delinquent cases.
  • Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
  • Obtained and interpreted financial statements to assist in credit limit reviews.
  • Organized and finalized loan applications for underwriter review.
  • Checked appraisals, title information and insurance documents for each property.
  • Used Pastel and Equinox to perform credit appraisals, document verification and loan approvals.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Developed strategic plans for day-to-day financial operations.
  • Created financial dashboards to provide insights into key performance indicators.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Conducted financial due diligence on potential investments and acquisitions.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Established and checked coding procedures, monitored reports and updated internal files.
  • Complied with established internal controls and policies.
  • Created and managed financial models to evaluate corporate investments and acquisitions.
  • Designed and maintained financial models to identify and measure risks.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
  • Evaluated and negotiated contracts to procure favorable financial terms.

Recovery Officer

Post Bank Uganda Limited
03.2011 - 04.2012
  • Reviewed landing and takeoff devices to assess and meet repair needs.
  • Supported clients with compassionate, empathetic face-to-face counseling.
  • Reviewed accounts and provided recommendations regarding repossession actions.
  • Improved relapse prevention rates with targeted recovery program mentoring.
  • Planned appropriate treatment and discharge schedules to maximize success.
  • Documented case management activity for accurate, reliable records.
  • Tracked client participation in treatment services to identify attendance issues.
  • Maintained accurate records of customer accounts, payments and payment plans.
  • Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
  • Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
  • Established relationships with customers to encourage payment of delinquent accounts.
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
  • Initiated repossession process or service disconnection upon failure of other collection methods.
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Prepared and submitted legal documents to initiate court proceedings.
  • Responded to customer inquiries and provided detailed account information.
  • Processed debtor payments and updated accounts to reflect new balance.
  • Analyzed customer financial records to determine appropriate payment plan.
  • Developed and documented collection procedures and policies to comply with government regulations.
  • Entered client details and notes into system for interdepartmental access and review.
  • Generated and distributed monthly customer statements.
  • Investigated customer credit references and approved credit lines.
  • Researched billing errors and discrepancies to initiate corrective action.
  • Worked with customer to create debt repayment plan based on current financial condition.
  • Listened to customers and negotiated solutions that met creditor and debtor needs.
  • Monitored customer accounts for payment delinquency and initiated collection efforts.

Credit Officer

Finance Trust Bank
06.2006 - 04.2009
  • Devised collection recovery strategies to resolve customer issues and delinquent cases.
  • Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
  • Organized and finalized loan applications for underwriter review.
  • Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
  • Adhered to banking standards and government lending guidelines for loan services.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Obtained and interpreted financial statements to assist in credit limit reviews.
  • Used Pastel and Equinox to perform credit appraisals, document verification and loan approvals.
  • Collaborated with management to evaluate credit strategies and develop improvements.
  • Contacted clients about verifying account information and updated services, answered questions and resolved concerns to uphold exceptional customer service standards and promote brand loyalty.
  • Referred delinquent accounts to collections department or outside resources.
  • Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
  • Optimized credit approval and collection processes, improving operational efficiencies by over 80%.
  • Reviewed and verified income, credit reports and employment histories for each borrower.
  • Monitored accounts for signs of fraud and non-payment issues.
  • Motivated and encouraged staff to enhance productivity and meet demanding internal and customer targets.
  • Updated client accounts with new information and verified data for informed credit approvals.
  • Attended ongoing professional training to facilitate accurate and productive credit management.
  • Prepared reports of findings and recommendations.
  • Kept records of customers' charges and payments.
  • Monitored client abilities and account information to determine appropriate credit approval decisions.
  • Investigated and evaluated customers for creditworthiness and potential risk factors.
  • Verified application and account details to accurately asses credit and financial risks of potential clients.
  • Reported key performance indicators to department heads for management of positive cash flow and to adjust credit risk policies and procedures.
  • Worked with clients to define and implement terms for approved credit requests.
  • Managed account data and verified information with clients, past creditors and other involved parties.
  • Collected data and performed trend and variance analysis to mitigate risk arising from bad debt.
  • Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements.

Classroom Teacher

Nakanyonyi Girls School Jinja
09.2003 - 05.2006
  • Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
  • Established and enforced rules of behavior to drive social development and maintain positive interactions.
  • Instructed groups of up to 100 students and provided individual support.
  • Developed and distributed study guides to reinforce lecture details and help students with test preparation.
  • Documented attendance, assignments, grades and participation for over 100 students.
  • Collaborated with parents, administrators and counselors to develop improvement plans for struggling students.
  • Administered quizzes and tests to assess student understanding of material.
  • Planned lessons, activities and trips to cover all required course material.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Planned and implemented integrated lessons to meet national standards.
  • Incorporated multiple types of teaching strategies into classroom.
  • Graded and evaluated student assignments, papers, and course work.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Participated in parent teacher conference to discuss developments of students and increase support.
  • Developed and administered tests for students to measure academic proficiency and understanding.
  • Advised and counseled students to help them develop skills and knowledge required to succeed.
  • Registered student progress and attendance on database to enable tracking history and maintain accurate records.
  • Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
  • Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
  • Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
  • Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.

Education

Bachelor of Laws - Legal Studies

Makerere University
Kampala - Uganda
02.2023

Ph.D. - Business Administration

Selinus University of Sciences And Literature
Bologna - Italy
09.2022

Master of Science - Accounting And Finance

Makerere University
Kampala - Uganda
03.2013

Bachelor of Arts - Education

Makerere University
Kampala - Uganda
03.2004

Skills

  • Effective leadership and communication
  • Sound project management skills
  • Effective change agent including negotiating and influencing skills
  • Good analytical skills
  • Good writing and editorial skills
  • Risk Mitigation
  • Stop-Loss Reporting Tools
  • Exposure Assessment
  • Project Evaluation
  • Memoranda of Understanding
  • Reserves Recommendations
  • Program Design
  • Data Analysis
  • Cross-Functional Collaboration
  • Employee Safety
  • Strategic Planning
  • Deficiency Documentation
  • Loss Prevention Programs
  • Risk Advisory
  • Root Cause Analysis
  • Trend Analysis
  • Conducting Investigations
  • Transaction Reviewing
  • Statistical Analysis
  • Contingency Planning
  • Risk Analysis Training
  • Customer Communication

Accomplishments

Project Management:

  • Managed the implementation of the Core Banking system in Cairo Bank in 2019.


Capacity Building:

  • Trained Staff on Compliance Risk Management, Organizational Culture and Performance effectiveness.


Publications

Substance over Form: A Critical Analysis of Tax Dispute Resolutions in Uganda. LLB 2022, Makerere University Kampala, Uganda.

Certification

ACCA - Association of Chartered Certified Accountants- United Kingdom

CPA - Certified Pubic Accountant - Uganda



Hobbies

Reading

Watching Movies

Listening to music

Adventure

Languages

English, Kiswahili, Luganda, Lusoga, Samia, Lugwere
Native language

Referees

Dr Chrispus Mayora

Lecturer Makerere University

School of Public Health

Email: cmayora@musph.ac.ug

Telephone: +2567733130


Mr.Micheal Ssekyondwa

Acting Managing Director

EFC(U)Limited

Email: mssekyondwa@efcug.com

Telephone: +256751337625


Mr John Ibanda

Manager Cash Centre

Cairo Bank

Email: jibanda@cbu.co.ug

Telephone: +256702465064 and +256778574033



Timeline

Risk Manager

EFC Uganda Limited (MDI)
07.2023 - Current

Business Management Consultant

Prosper Associates Limited
06.2022 - 06.2023

Head of Risk Management

Afriland First Bank
01.2020 - 06.2022

Governance Manager and Financial Crime Control

Cairo Bank
05.2019 - 12.2019

Head of Compliance

Cairo Bank
11.2017 - 04.2019

Compliance Manager

Top Finance Bank
06.2017 - 10.2017

Credit Manager

Top Finance Bank
06.2015 - 06.2017

Credit Analyst

Centenary Bank
04.2013 - 05.2015

Credit Supervisor

Post Bank Uganda Limited
05.2012 - 03.2013

Recovery Officer

Post Bank Uganda Limited
03.2011 - 04.2012

Credit Officer

Finance Trust Bank
06.2006 - 04.2009

Classroom Teacher

Nakanyonyi Girls School Jinja
09.2003 - 05.2006

Bachelor of Laws - Legal Studies

Makerere University

Ph.D. - Business Administration

Selinus University of Sciences And Literature

Master of Science - Accounting And Finance

Makerere University

Bachelor of Arts - Education

Makerere University

ACCA - Association of Chartered Certified Accountants- United Kingdom

CPA - Certified Pubic Accountant - Uganda



Joseph Mulumba