JOSE L. ESPESO NAVAS

Order Picker at Freezer -24 degrees

EPT Driver

• Accomplished multiple tasks within established timeframes.
• Developed and maintained relationships with customers and suppliers through account development.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently lifted materials weighing as much as Number pounds.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.

• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Answered calls, took messages, and transferred calls to correct individuals.
• Completed daily cold calling and outreach to build sales pipeline.
• Generated new leads through targeted cold calling efforts, expanding the company''s client base.

• Worked with chef to prepare daily food specials and other supplies.
• Followed recipes closely for consistent taste, quality and presentation.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Prepared food orders to support waitstaff and other team members.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Ensured compliance with regulations and policies through diligent oversight of daily activities and procedures.
• Developed and maintained positive relationships with staff in unit and in other units.
• Supervised work of junior officers, evaluated performance and produced detailed reports.
• Enhanced unit readiness by conducting thorough training sessions and implementing strategic planning initiatives.

• Collaborated with team members to ensure timely completion of orders during peak demand periods.
• Excellent communication skills, both verbal and written.
• Reduced order processing time with the use of RF scanning equipment and inventory management software.
• Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
• EPT Driver

Order Picker with EPT