Jose Cuesta
Lorca
Overview
10
10
years of professional experience
Work History
Kitchen Staff Member
Gardens of Lorca
10.2023 - Current
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Learned other teammates' work tasks to train as backup.
- Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
Cleaning Technician
Diplomatic
04.2023 - 10.2023
- Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
- Safeguarded property integrity by careful handling of client belongings during the cleaning process.
- Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.
- Swept floors, removed debris and returned equipment to proper areas at end of each shift.
- Enhanced customer satisfaction by maintaining a clean and hygienic environment in commercial spaces.
- Prepared specialty cleaning solutions tailored to specific surfaces or stains, optimizing effectiveness while minimizing harm to materials.
- Increased efficiency with proper usage of industrial cleaning equipment and chemicals.
- Assisted in training new team members on company protocols and best practices for exceptional service delivery.
- Demonstrated attention to detail through meticulous window washing, resulting in streak-free glass surfaces.
- Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
- Provided excellent service by addressing client concerns promptly and professionally.
- Reduced allergens and improved air quality through thorough dusting, vacuuming, and mopping.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Streamlined workflows through efficient organization of supplies and equipment storage areas.
- Applied eco-friendly cleaning practices, reducing environmental impact while maintaining impeccable results.
Animal Groomer
Sofia Hair Salon
10.2020 - 04.2023
- Developed strong relationships with clients, fostering trust and loyalty through exceptional service delivery.
- Reduced workplace accidents by implementing standardized safety procedures for handling sharp tools and equipment around animals during grooming sessions.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to each animal''s needs.
- Built rapport with difficult-to-handle pets using patience and positive reinforcement techniques tailored to their unique personalities.
- Safely handled a variety of animals, ensuring their comfort during grooming sessions and minimizing stress.
- Participated in community events as a representative of the company, showcasing services offered while networking with potential clientele.
- Facilitated client consultations, precisely determining their specific grooming preferences and requirements to ensure satisfaction with the final results.
- Maintained a clean and sanitary work environment, adhering to strict hygiene protocols for the safety of both animals and staff members.
- Implemented time management strategies for efficient completion of daily tasks without sacrificing quality of service.
- Educated pet owners on proper at-home grooming practices, promoting healthy habits for long-term pet care.
- Collaborated with veterinary professionals to address any health concerns discovered during grooming appointments.
- Adapted grooming techniques based on individual animal temperament, size, breed, or special needs considerations.
- Established open communication channels with clients, addressing questions or concerns promptly to maintain satisfaction levels.
- Coordinated inventory management efforts, ensuring adequate stock levels for essential supplies while minimizing costs associated with overstocking items.
- Contributed to business growth by developing innovative marketing strategies that attracted new customers.
- Utilized various grooming tools and techniques, achieving desired results for clients'' pets.
Operator
Commercial Chau
01.2020 - 12.2020
- Operated machinery for consistent quality and adherence to production standards.
- Coordinated workflow for seamless production and minimized downtime.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
- Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
- Improved product quality with meticulous attention to detail during inspection and sorting processes.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Operator
Hollander
01.2020 - 09.2020
- Reduced waste and increased recycling, contributing to more sustainable production practices.
- Implemented new safety protocols, significantly reducing workplace accidents and promoting safer working environment.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Reviewed production schedules and streamlined processes.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Assembled products according to changing daily work orders and specific customer needs.
Vendor Assistant
Botillery El Morro
05.2018 - 12.2018
- Communicated with vendors to ensure timely delivery of products.
- Supported vendors in managing inventory and restocking items.
- Assisted vendors in setting up displays and organizing merchandise.
- Prepared and organized paperwork for vendor transactions.
- Streamlined the ordering process for improved efficiency, resulting in timely deliveries and increased customer satisfaction.
- Provided exceptional customer service by addressing inquiries and complaints professionally, ensuring a high level of satisfaction among clients.
- Maintained ongoing communication with vendors to ensure alignment on deliverables, timelines, and any changes in project scope or specifications.
- Collaborated with other departments to identify sourcing needs and facilitated prompt fulfillment of those requirements.
- Maintained accurate records of orders, invoices, and payments to ensure seamless communication between parties involved.
- Handled cash, check and credit cards, processing transactions onsite for products and services.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Auxiliary Operator
Cricket
09.2017 - 03.2018
- Achieved consistently high levels of performance by remaining flexible and adapting quickly to changing operational demands.
- Monitored plant equipment and systems to complete shift checklist.
- Enhanced team skills through regular coaching sessions, resulting in increased proficiency and reduced error rates across the board.
- Maintained accurate records of auxiliary equipment performance, enabling informed decision making during routine assessments and audits.
- Ensured compliance with safety regulations, implementing protocols and conducting thorough training sessions for the team.
- Completed daily operational logs, forms and reports.
- Achieved higher levels of reliability by identifying potential risks in auxiliary equipment and taking proactive measures to mitigate them.
- Improved overall plant safety by diligently identifying hazards and recommending appropriate mitigation measures to management.
- Served as a valuable resource for colleagues, providing technical expertise and guidance in the operation of auxiliary equipment.
- Documented plant activities in logs and detailed concerns and issues prior to distributing reports to manager.
- Documented daily activities in internal system and submitted timely shift reports.
Receptionist
Hotel Casa De Las Rosas
12.2015 - 04.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
Administrative Assistant
Odebrecht
01.2015 - 11.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Education
Bachelor - Ciencias Sociales
Instituto Tecnológico José Peralta
Cuenca, Ecuador 07.2010
Skills
- Food preparation
- Ingredient preparation
- Supply restocking
- Workstation setup
- Sanitary food handling procedures
- Allergy awareness
- Ingredient knowledge
Languages
Spanish
Advanced (C1)
English
Elementary (A2)
Timeline
Kitchen Staff Member
Gardens of Lorca
10.2023 - Current
Cleaning Technician
Diplomatic
04.2023 - 10.2023
Animal Groomer
Sofia Hair Salon
10.2020 - 04.2023
Operator
Commercial Chau
01.2020 - 12.2020
Operator
Hollander
01.2020 - 09.2020
Vendor Assistant
Botillery El Morro
05.2018 - 12.2018
Auxiliary Operator
Cricket
09.2017 - 03.2018
Receptionist
Hotel Casa De Las Rosas
12.2015 - 04.2017
Administrative Assistant
Odebrecht
01.2015 - 11.2015
Bachelor - Ciencias Sociales
Instituto Tecnológico José Peralta
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