JOHN KAMAU

Accomplished Housekeeping Supervisor with extensive experience in classy 4/5star hotel setup demonstrating leadership skills and a commitment to excellence in guest service. Proficient in housekeeping management and customer service, I have successfully led teams to improve room standards and efficiency. Skilled in computer literacy and problem-solving, ensuring operational excellence and guest satisfaction. Professional housekeeping leader with strong track record of delivering high-quality results. Skilled in managing teams, ensuring cleanliness standards, and adapting to changing needs. Known for strong communication, reliability, and commitment to excellence. Adept at fostering teamwork, training staff, and maintaining seamless operations.

• Higher Education Cert, 05/01/23
• Basic Primary Cert
• Cert of Participation (Supervisory Skills), 05/01/23, Principles of organisation, Technique in supervision, Effective communication, Time management, Training skills, Motivation, Leadership
• Cert of Participation (H.K Techniques), 04/01/22, Impact and role of housekeeping department., Customer relations, Cleaning agents, Social aspect and tourism, Interpersonal relations, Cleaning methods and procedure, Cleaning equipments and material, Hotel safety and security, Guest room service and maintenance
• Merits and Awards Certs

• Achieved Result through effectively helping with Task.
• Achieved result though appointing shift leader to issue amenities to staff which help in control budget.