Johanna Perkins
St. Johns
Summary
Experienced with managing cashier teams to ensure smooth and efficient checkout processes. Utilizes team leadership and operational skills to maintain positive customer experience. Track record of effective communication and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Northwest Companies
Happy Valley-Goose Bay, NL
10.2022 - Current
- Assisted customers by answering questions and fulfilling requests.
- Developed strong relationships with repeat customers through friendly service interactions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Grocery Clerk
Northwest Companies
Happy Valley-Goose Bay, NL
10.2022 - Current
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
Education
No Degree - CAS Transfer
College of The North Atlantic
Happy Valley-Goose Bay, NL06.2025
High School Diploma -
Mealy Mountain Collegiate
Happy Valley-Goose Bay, NL06.2024
Skills
- Cash handling expertise
- Cashier training
- Product restocking
- Opening and closing procedures
- Flexible Schedule
- Multitasking Abilities
Languages
English
Native or Bilingual
Timeline
Cashier Team Lead
Northwest Companies
10.2022 - Current
Grocery Clerk
Northwest Companies
10.2022 - Current
No Degree - CAS Transfer
College of The North Atlantic
High School Diploma -
Mealy Mountain Collegiate