Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Joel Mark

Newcastle Upon Tyne

Summary

I am Organized and dependable Person successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals I am a committed motivator, improving team morale and demand and receive high standards from others.

I am always willing to go the extra mile and help out where needed covering overtime or travelling to facilitate tasks thrive in social situations and very much consider myself a people person .



Overview

7
7
years of professional experience

Work History

Security Guard - Organon

Securitas Security Services
10.2023 - Current
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Reduced incidences of theft by implementing effective access control measures.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Bar Staff Member

Blackrose
07.2023 - Current
  • Maintained a clean and organized bar area for an enjoyable customer experience.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Assisted in inventory management, ensuring adequate stock levels for efficient bar operations.
  • Improved workflow efficiency by maintaining a well-organized work station with necessary supplies and equipment.
  • Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
  • Ensured compliance with safety and sanitation regulations, promoting a safe working environment.

Guardsman

British Army
03.2019 - 12.2023
  • I became a fully qualified and competent physical training instructor overseeing training sessions which ranged from 5-500 personnel at any one time.
  • Partook in regular military exercises, both in UK bases and overseas, to practise for battle.
  • Assisted in maintaining, inspecting and repairing army vehicles, keeping them efficient and ready for emergency use.
  • Maintained extensive knowledge of first aid, CPR and emergency procedures through regular training.
  • Drove and operated armoured vehicles securely and responsibly, prioritising crew and civilian safety.
  • Liaised with unit members and colleagues through briefings, operational reports and presentations.
  • Maintained and took pride in physical fitness and wellbeing whilst overseeing the fitness and wellbeing of others setting a high standard for both junior and senior members of the armed forces.

Security Door Supervisor

Asda
09.2017 - 09.2018
  • I dealt with challenging situations safely and professionally, demonstrating best practices to colleagues.
  • Maintained maximum security by quickly reporting safety breaches to senior management or local authorities.
  • Dealt with potential conflict situations in controlled and professional manner.
  • Responded promptly to incidents requiring security intervention, managing situations productively and professionally.
  • Used CCTV surveillance systems to find and record incidents, keeping backup recordings for evidence or reference.

Store Colleague

Asda
09.2016 - 09.2017
  • I transported pallets of stock safely and responsibly, minimising risk of stock damage.
  • I created eye-catching window displays through careful product merchandising and presentation.
  • I closely monitored shop floor stock levels, refilling shelves quickly to maintain visually-appealing product displays.
  • Worked with drive and enthusiasm to perform varied replenishment tasks accurately and efficiently.
  • Provided exceptional service levels, helping customers to quickly locate required goods.
  • I Picked up additional tasks to aid team success, picked up last minute shifts in addition to night shift if needed.

Education

GCSEs -

Heaton Manor
Newcastle Upon Tyne
2015

Skills

  • SIA- Door supervision valid until -19th SEP 2026
  • First Aid at work valid until- SEP 24
  • Group training level 2 qualified (CIMSPA)
  • Gym instruction level 1 (CIMSPA)
  • Physical training instructor (Army)
  • Clean cat B and cat C licences' and experience driving a large range of vehicles
  • Excellent leadership and command and control within stressful environments
  • Excellent communication skills and I am also able to confidently listen and convey instructions
  • FA level 1 - football coaching
  • Excellent communication skills and I am also able to confidently listen and convey instructions
  • First aid - team medic qualified and basic medical skills
  • FA level 1 - football coaching
  • Experience fixing and servicing a range of vehicles which vary in size
  • Excellent communication skills and I am also able to confidently listen and convey instructions
  • First aid - team medic qualified and basic medical skills
  • FA level 1 - football coaching

Timeline

Security Guard - Organon

Securitas Security Services
10.2023 - Current

Bar Staff Member

Blackrose
07.2023 - Current

Guardsman

British Army
03.2019 - 12.2023

Security Door Supervisor

Asda
09.2017 - 09.2018

Store Colleague

Asda
09.2016 - 09.2017

GCSEs -

Heaton Manor
Joel Mark