- Cooking
- Gardening
- Enjoying the art of baking and pastry-making, experimenting with recipes
- DIY and Home Improvement
- Growing herbs, vegetables, or fruits in home gardens
Joanne Traverse
Baie Verte
Overview
22
22
years of professional experience
Work History
Daycare Assistant
Way To Grow
Baie Verte, NL
09.2023 - 01.2024
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Customer Service Specialist Head Cashier
Canadian Tire
Dawson Creek, BC
09.2001 - 11.2004
- Counted money in drawers at beginning and end of each shift.
- Managed returns and exchanges with efficiency, minimizing any inconvenience to customers while adhering to company policies.
- Trained new hires on company policies and best practices, fostering a positive team environment.
- Resolved customer complaints with professionalism and empathy, ensuring repeat business and loyalty.
- Maintained accurate cash drawer, conducting thorough reconciliations at the end of each shift.
- Developed strong relationships with regular customers by remembering preferences and offering personalized assistance.
- Organized work area regularly, maintaining a clean and welcoming environment for shoppers.
- Supervised junior cashiers'' work quality closely monitoring their adherence to established guidelines resulting in improved overall performance.
Education
Diploma - Office Administration
College of The North Atlantic, Baie Verte
Baie Verte, NL09-2001
High School Diploma -
St Pius
Baie Verte, NL06-1998
Interests
Timeline
Daycare Assistant
Way To Grow
09.2023 - 01.2024
Customer Service Specialist Head Cashier
Canadian Tire
09.2001 - 11.2004
Diploma - Office Administration
College of The North Atlantic, Baie Verte
High School Diploma -
St Pius