Overview
Work History
Education
Interests
Timeline
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Joanne Traverse

Baie Verte

Overview

22
22
years of professional experience

Work History

Daycare Assistant

Way To Grow
09.2023 - 01.2024
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
  • Enforced rules and managed behavior through developmentally appropriate discipline.

Customer Service Specialist Head Cashier

Canadian Tire
09.2001 - 11.2004
  • Counted money in drawers at beginning and end of each shift.
  • Managed returns and exchanges with efficiency, minimizing any inconvenience to customers while adhering to company policies.
  • Trained new hires on company policies and best practices, fostering a positive team environment.
  • Resolved customer complaints with professionalism and empathy, ensuring repeat business and loyalty.
  • Maintained accurate cash drawer, conducting thorough reconciliations at the end of each shift.
  • Developed strong relationships with regular customers by remembering preferences and offering personalized assistance.
  • Organized work area regularly, maintaining a clean and welcoming environment for shoppers.
  • Supervised junior cashiers'' work quality closely monitoring their adherence to established guidelines resulting in improved overall performance.

Education

Diploma - Office Administration

College of The North Atlantic, Baie Verte
Baie Verte, NL
09-2001

High School Diploma -

St Pius
Baie Verte, NL
06-1998

Interests

  • Cooking
  • Gardening
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • DIY and Home Improvement
  • Growing herbs, vegetables, or fruits in home gardens

Timeline

Daycare Assistant

Way To Grow
09.2023 - 01.2024

Customer Service Specialist Head Cashier

Canadian Tire
09.2001 - 11.2004

Diploma - Office Administration

College of The North Atlantic, Baie Verte

High School Diploma -

St Pius

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Joanne Traverse