JÚLÍA MAGNÚSDÓTTIR
Rotterdam
Summary
I am a very open and social person and I have been working in the service industry since I was thirteen years old. I adapt easily to new environments and I work very well under pressure. I am a big creative and I use that to my advantage when it comes to working outside the box. I am organized, routine driven and dependable.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Runner
Soho House Amsterdam
Amsterdam, Netherlands
01.2024 - 02.2024
- Even though I only stayed at Soho house for a couple of weeks I still feel it applies here as they taught me the ins and outs of good quality yet fun customer service.
- Cleared tables immediately after guests left in preparation for next party.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
- Cultivated warm relationships with regular customers.
Retail - Customer Service Rep/Keyholder
Weekday
04.2022 - 09.2023
- At Weekday I was trusted to be a key holder one month after I began working there
- I learnt how to take on more responsibility and how to mentor my co-workers.
Caretaker
Hrafnista
Reykjavik
05.2021 - 08.2021
- At Hrafnista I worked dayshifts and nightshifts taking care of senior citizens.
- Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
- Remained alert to problems or health issues of clients and competently responded.
Service Employee
Valdís Ice Cream Store
01.2019 - 01.2021
- At Valdís I served ice cream and cleaned after closing.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Service Employee
Ísey Smootie Bar
01.2017 - 01.2019
- At Ísey smoothie bar I served customers smoothies, cleaned the bar after closing and rounded up the register.
Employee
Borealis Hotel
01.2016 - 01.2017
- I started working at borealis hotel when I was 13
- The hotel was expanding and I helped with many different things such as cleaning, service, and gardening.
Education
sociology and economics
I chose to specialize in sociology and economics and took a big liking to the sociology aspect of my studies.
Réttarholtsskóli is a school for 8th to 10th graders and has the purpose of preparing young adults for the next stage of learning. In 9th grade I was chosen to be a part of the student council. That experience taught me about event planning and finance. I participated in a lot of social events like singing contests and plays during my studies.
Skills
- Customer Relations
- Anticipating Customer Needs
- Employee Training
- Attention to Detail
- Flexible Schedule
- Efficient Pacing
Hobbies and Interests
- Modeling
- Painting
- Working out
- Dancing
- thrifting
Certification
- Cpr certification - [ July-2023]
Languages
Icelandic
Native language
English
Proficient
C2
Dutch
Elementary
A2
Danish
Intermediate
B1
Timeline
Runner - Soho House Amsterdam
01.2024 - 02.2024
Retail - Customer Service Rep/Keyholder - Weekday
04.2022 - 09.2023
Caretaker - Hrafnista
05.2021 - 08.2021
Service Employee - Valdís Ice Cream Store
01.2019 - 01.2021
Service Employee - Ísey Smootie Bar
01.2017 - 01.2019
Employee - Borealis Hotel
01.2016 - 01.2017
Sund Upper Secondary School - , sociology and economics
Réttarholtskóli Junior High School - ,