Stephanie Mackey
Georges Brook Milton
Summary
Developed exceptional customer service and team coordination skills in fast-paced cafe setting, looking to transition into new field. Demonstrates strong leadership and problem-solving abilities, ensuring efficient operations and customer satisfaction. Committed to leveraging these transferrable skills in dynamic and collaborative work environment.
Overview
25
25
years of professional experience
Work History
Cafe Supervisor
Bare Mountain Coffee House
01.2021 - 09.2024
- Supervising staff
- Cook, Baker, Cashier, Barista, Server, Dishwasher
- Customer service
- Receiving and putting away freight.
- Organize, Clean.
- Inventory
Kitchen Supervisor
Chartwells Schools Dining Services
12.2011 - 09.2020
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
- Served consistent portions following recipes and control standards.
- Controlled food costs and managed inventory.
Kitchen Manager
Pizza Delight
09.1999 - 12.2011
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Oversaw food preparation, cooked and monitored safety protocols.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inventory, scheduling, cleaning, receiving and putting away freight.
- Customer service issues
Education
High School Diploma -
Clarenville High
Clarenville, NL06-1995
Skills
- Scheduling
- Foodservice
- Employee scheduling
- Hiring and training employees
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Task prioritization
Timeline
Cafe Supervisor
Bare Mountain Coffee House
01.2021 - 09.2024
Kitchen Supervisor
Chartwells Schools Dining Services
12.2011 - 09.2020
Kitchen Manager
Pizza Delight
09.1999 - 12.2011
High School Diploma -
Clarenville High
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