JENNIFER VAN GOOL
Amersfoort
Summary
Results-driven Production Associate with experienced in various tasks. Possessing the right attitude towards work, flexibility, and teamwork, I am very adept at my role in assembling medical devices and handling all functions relating to material gathering, assembling, visual checking, sorting, testing, loading, and packaging. Experienced in collaborating with other teams who needed support for specific tasks in Label room and Engineering laboratory testing. Experienced and reliable Quality Assurance Specialist with some years of experience working in the company to ensure the highest quality outcomes possible.
Overview
18
18
years of professional experience
Work History
Production Associate
Applied Medical Europe
10.2020 - Current
- Expert in Assembling medical devices
- Focusing on attention to detail for each item for assembly
- Handling rework, testing, sorting, visual inspection, and packaging
- As a team, we are focused on targets assigned to complete a production order on time
Reservations Specialist
Eurail.com
04.2018 - 08.2018
- Assisted customers with reservations
- Managed reservations, seating guests
- Performed administrative tasks
Customer Service Representative
Technology Elite, Inc.
04.2017 - 08.2017
- Perform and work independently on administrative tasks, and client relations in monitoring sales, customer service, and account management (UK Clients)
- Worldwide customer support for online shopping
- Resolved customer complaints on time resulting in a better increase in customer satisfaction
Sales Associate II / Customer Support Representative
Convergys
01.2015 - 01.2016
- Support Telstra Telecoms Australia
- Customer Support for Billing and Sales
- Handle customer disputes and retention
- We aim to resolve customer’s issues with one-call resolutions
Quality Assurance Specialist
Acquire Asia Pacific Philippines Inc
06.2011 - 12.2014
- Monitoring and listening to sales calls and providing agent feedback
- Conducting coaching for sales agents and training to adhere to company-updated rules & regulations and meet company standards
- Calibration meetings with the sales team and managers
Customer Service Sales Verifier
Acquire Asia Pacific Philippines Inc
11.2007 - 06.2011
- Analyzed customer service data to identify and address sales call issues resulting in improved customer experience.
- Developed and implemented a customer service sales survey that identified customer service issues and allowed for quick resolution of customer complaints
- Verifying the validity of the sales
Sales Specialist
Acquire Asia Pacific Philippines Inc
05.2007 - 11.2007
- Generated new leads through cold calling and online marketing campaigns
- Negotiated favorable contracts with clients that increased revenue
- Conducting outbound calls to promote current plans and promotions available to new customers
Education
Bachelor of Science - Business Administration, Management
Philippine School of Business Administration
Skills
- Communication Skills
- Ability to Multitask
- Adaptability
- Product assembly
- Production support
- Efficient multitasking
- Testing
- Quality Assurance
- Visual inspection
- Medical Devices
- English
- Detail Oriented
Hobbies and Interests
Hiking, Photography, Travel
Timeline
Production Associate
Applied Medical Europe
10.2020 - Current
Reservations Specialist
Eurail.com
04.2018 - 08.2018
Customer Service Representative
Technology Elite, Inc.
04.2017 - 08.2017
Sales Associate II / Customer Support Representative
Convergys
01.2015 - 01.2016
Quality Assurance Specialist
Acquire Asia Pacific Philippines Inc
06.2011 - 12.2014
Customer Service Sales Verifier
Acquire Asia Pacific Philippines Inc
11.2007 - 06.2011
Sales Specialist
Acquire Asia Pacific Philippines Inc
05.2007 - 11.2007
Bachelor of Science - Business Administration, Management
Philippine School of Business Administration
Similar Profiles
Denilson Marinho Rocha JuniorDenilson Marinho Rocha Junior
Game Design Student at University Of Europe For Applied ScienceGame Design Student at University Of Europe For Applied Science
Tanushri GawadeTanushri Gawade
Peer Leader at University of Europe for Applied SciencesPeer Leader at University of Europe for Applied Sciences
AZIZ HENDYAZIZ HENDY
Application Engineer at Daikin Applied EuropeApplication Engineer at Daikin Applied Europe
HANS GROOTHUISHANS GROOTHUIS
Head HR and Finance Transformation Advisory for EMEA at Cognizant Enterprise Platform ServicesHead HR and Finance Transformation Advisory for EMEA at Cognizant Enterprise Platform Services
Oluwadamilola DareOluwadamilola Dare
Business Analyst at Ministry of AgricultureBusiness Analyst at Ministry of Agriculture