Andy De-Haan

Main Duties

• Managed all aspects of life cycle works related to hard services.
• Conducted thorough audits to ensure compliance with industry standards.
• Performed detailed inspections to uphold quality and safety protocols.

Main Duties

• Manage both Hard and soft FM (Cleaning, Catering, Portage and Front of house)
• Managing 28 staff
• Ensure reactive, scheduled planned maintenance, small works and Life cycle works are followed in line with current SFG20 And HTM guidelines
• Manage all specialist sub-contractors service visits
• Manage all aspects of insurance inspections and statutory compliance
• Health & safety, infection control, site safe and operation inspections and audits
• Budget management
• Generally improve service delivery to the Trust
• Set up water hygiene and electrical safety committee ‘s
• Reduce sub-contractor costs
• Carry out health checks on fire alarm, security system, heating & hot water, nurse call system, to determine life expectancy
• Keep unavailability at zero

Main Duties

• Company Overview: University College London Hospital Foundation Trust
• Responsible for financial performance, reporting to the finance manager/Contract Director
• Managing 26 staff mainly Hard FM
• Management of site operations within a typical NHS Trust, theatres, recovery, wards, offices and external grounds
• Maintaining Health & Safety/Environmental standards, infection control, compliance, life safety and critical care
• University College London Hospital Foundation Trust
• Raising standards of HTM’s compliance and Statutory inspections in Line with SLA’s
• Maintain consistent SLA scores
• Improving PPM performance throughout all buildings
• Consistent and effective emergency and reactive service

Main Duties

• Company Overview: Meggitt Aircraft Braking Systems
• Responsible for financial performance reporting to the regional director
• Managing 32 staff including Catering, Industrial/Domestic Cleaning, Engineering and Helpdesk
• Maintaining Interserve/Client KPI’s and SLA’s
• Maintaining Health & Safety/Environmental standards, duty of care and Statutory inspections
• Meggitt Aircraft Braking Systems
• Restoring client confidence, removal of agency staff, reduced significant overtime, removal of non-performing subcontractors, working more strategically, reducing core costs and improving financial performance
• Remobilised all Risk Assessments and Safe systems of work

PFI/Peterborough Schools, secondment to Barnet Hospital and North Middlesex Hospital, Alstom Contract Manager

Main Duties

• Company Overview: FM – PFI/Peterborough Schools, secondment to Barnet Hospital and North Middlesex Hospital, Alstom
• Managing a budget of 1.5M with P&L responsibility reporting to the Contract Director.
• Performance monitoring through contractual KPI’s, continually enforcing cost efficiencies, financial management and improvements
• Managing lifecycle funding/works across the contracts, liaising with the local authority and the SPV
• Managing a team of 64 staff, Cleaning, Catering, Engineering, Helpdesk and Porters
• FM – PFI/Peterborough Schools, secondment to Barnet Hospital and North Middlesex Hospital, Alstom
• Secured significant project revenue and cost saving on lifecycle contractors
• Implementation of robust Health & Safety and safe systems of work
• Maintained excellent KPI scores reducing financial penalties from £8K to £0 per month

Contact at the National Probation Service Key Accounts Manager (Short term Contract)

Main Duties

• Company Overview: Contact at the National Probation Service
• Managing 89 sites throughout England Wales
• Managed a team of 30 M&E, Building & Fabric/Contractors and Suppliers.
• High emphases on Health & Safety due to the nature of the business
• Contact at the National Probation Service
• Installed a robust Health & Safety system of work
• Made several key changes that enabled significant revenue
• Reduced spending costs by re-tendering specialist contractors
• Instigated building dilapidation to ensure quality reactive and maintenance performance

Main Duties

• Company Overview: Agents for the Foreign and Commonwealth Office
• Maintaining 40 buildings within Hanslope park complex
• Management agent for FCO, managing 4 service providers. Mite (M&E), Sodexo (Catering), Kier (Building & fabric) Initial (Cleaning)
• Maintain grade 1 listed buildings
• Agents for the Foreign and Commonwealth Office
• Successfully secured 500K worth of extra works throughout the site complex
• Significant renovation on numerous grade 1 listed buildings
• Implemented robust controls to ensure reduction on electrical infrastructure
• Implementation of project process, ensuring professional tendering, scoring criteria and selecting successful project company

Projects in and around London Regional Project Manager (Short term Contract)

Main Duties

• Company Overview: Projects in and around London
• Managing projects in the greater London Region.
• Managing a team of 4 PM’s
• Business development, business opportunities and new tenders.
• Various projects, mainly refurbishments and fit-out’s
• Projects in and around London
• Held 5M project portfolio of various projects
• Improved list of specialist subcontractors
• Implemented award schemes, opportunities and diversity for staff
• New business opportunities improved revenue

Contract at KPMG Facilities and Project Manager (Short term Contract)

Main Duties

• Company Overview: Contract at KPMG
• Ensuring projects were delivered on time and to budget
• Some elements of business development and securing new business opportunities
• Managed 6 large sites in London
• Contract at KPMG
• Secured numerous new business opportunities in climate control and ventilation
• Developed an excellent client relationship through good communication
• Promoted both PME’s and client awareness of environment standards and sustainability

Contract at Guinness Brewery/99 Bishop Gate Site Manager

Main Duties

• Company Overview: Contract at Guinness Brewery/99 Bishop Gate
• Large Planned Maintenance profile, managing all aspects of Facilities Management and 28 staff
• Day to day management of M&E, Building & Fabric, Mail & Messengers, Grounds, Porters, Cleaners and Subcontractors. 28 No staff. A fast and intense service to over 2000 staff on the site Guinness site, across 40 buildings
• Contract at Guinness Brewery/99 Bishop Gate
• Promoted 5 times throughout my employment with Interserve.
• Eradicated penalties for service failures
• Excellent service delivery and restored client confidence
• Opened negotiations and later was successful in winning a small part of production maintenance