Jekaterina Barsikjana
The Hague
Summary
Service-orientated administrative professional accomplished in maintaining neat, organised reception spaces for staff and guests.
Overview
5
5
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work history
Hostess/Supervisor
Babylon Hotel
Bezoudenhoutseweg 53, The Hague, The Netherlands
08.2021 - Current
- Collaborated with kitchen and serving staff for smooth service operations.
- Coordinated incoming and outgoing packages and mail to facilitate distribution.
- Assigned duties, provided training, and ensure that staff follow company policies and procedures.
- Coordinated reservations and seating arrangements for optimal customer flow.
Front office assistant (Covid-19 testing center)
Check B.V.
De Werf 15, The Hague, The Netherlands
05.2020 - 07.2021
- Verified patient's appointments, screened them for COVID-19 symptoms or exposure risk according to established protocols.
- Sorted and organised different types of information by document type, personnel or location.
- Documented financial transactions in software and classified each with correct code.
- Examined, scanned and input documents in software system.
Waiter/bartender
Restaurant ''Bij Mauce''
Theresiastraat 14, The Hague, The Netherlands
01.2019 - 03.2020
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Maintained bar stocks, replenishing daily as necessary.
- Advised on food and drink choices based on customer preferences.
INTERNSHIPS AND TRAININGS
Frank Creations
Diplomacy trainee, organizer, assistant to the CEO, The Hague, The Netherlands
08.2021 - 05.2022
- Participated in staff meetings to discuss latest developments.
- Prepared for client meetings, including arranging accommodations and building appropriate schedules.
- Coordinated events by managing logistics and event support.
- Prepared meeting rooms and event spaces to achieve successful client engagements.
- Took detailed, accurate meeting minutes
WORKSHOPS, SEMINARS, OFFICIAL VISITS
as a diplomacy trainee (Frank Creations)
- Embassy of Georgia, Poland, Iran, Armenia - interview with the Ambassador/ Deputy Head of Mission, introductory tour
- Participation in a security presentation by Andre Morsman (Senior Security Advisor at Ministry of Foreign Affairs, Head of Security Leiden University & Campus the Hague)
- Introductory visit to the House of Representatives of the Netherlands (Tweede Kamer der Staten-Generaal) – one day introductory tour, fraction meeting with Q&A (fraction DENK)
Education
LLB Global Law -
Tilburg University
Tilburg, The Netherlands 09.2016 - 03.2018
Riga Secondary School
Riga Secondary School
Riga, Latvia 09.2000 - 07.2012
Skills
- Management skills
- Dedicated team player
- Problem-solving skills
- Prioritisation and time management
- Customer service
- Microsoft Office Package
- Adobe Photoshop
Additional Information
- Jekaterina Barsikjana (2).pdf
Languages
English
Advanced
Dutch
Upper intermediate
Russian
Native
Latvian
Fluent
Affiliations
- Playing tennis, volunteering, nutrition research
Certification
SVH Sociale Hygiene Certificate (acquired 07/2017)
BHV Certificate (acquired 02/2023)
Timeline
Hostess/Supervisor
Babylon Hotel
08.2021 - Current
INTERNSHIPS AND TRAININGS
Frank Creations
08.2021 - 05.2022
Front office assistant (Covid-19 testing center)
Check B.V.
05.2020 - 07.2021
Waiter/bartender
Restaurant ''Bij Mauce''
01.2019 - 03.2020
LLB Global Law -
Tilburg University
09.2016 - 03.2018
Riga Secondary School
Riga Secondary School
09.2000 - 07.2012
WORKSHOPS, SEMINARS, OFFICIAL VISITS
as a diplomacy trainee (Frank Creations)
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