Summary
Overview
Work History
Education
Skills
Timeline
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Jean Warokka

Hilversum

Summary

Self-made, multi-skilled, organized and hardworking professional who is evenly comfortable at C-level as with operational staff. Excellent time management and able to handle multiple projects simultaneously. Helicopter view and eye for detail. Responsible and relyable. Looking for a position to integrate personal interests in people and planet in a business environment with clear objectives.

Overview

27
27
years of professional experience

Work History

General Manager Business Operations

Hirschmann Multimedia B.V.
08.2022 - Current
  • Aligning Backoffice (order processing and day-to-day business) processes with Finance during the migration of SAP ERP to AFAS ERP (go-live May 2023)
  • Recruiting and retaining staff, using the Birkman method for (self) assessment as a certified Birkman consultant
  • Changing and professionalizing Purchase and Supply Chain Management
  • Reorganizing Sales Support and restructuring the division from performing reactive activities to a customer focused team that adds value (KPI's implementation).
  • Oversee the challenges and take appropriate actions in respect of the timely delivery of products and projects due to shortage in resources.


  • We lost 2 employees and hired 10 new ones.
  • We accelerated the go-live from after summer to May 2023.
  • Sales Support is making offers with technical support without account management being involved. All replies are done on the same day.

Manager Operations, Services and Maintenance

Hirschmann Multimedia B.V.
01.2022 - 08.2022
  • Set up ticket system (dashboard, report KPI's)
  • Set up Planning tool, use of Planner and Teams for project management
  • Manage the operations department (field service engineers, support team, servicedesk)
  • Co-lead projects and engineering together with technical management
  • Set up a monitoring system for SLA's (multimedia and industrial networks)


  • We improved our KPI scores of SLA's (holiday resorts, hospitals, industrial plants and service providers)
  • We lost quite some technical personnel, but came nearly back to a fully staffed team
  • In close cooperation with IT we managed to improve the digital tools that are required for service and maintenance
  • We introduced the knowledge matrix and a training plan

Consultant

Coty/Fresenius Medical Care/Twine Solutions
01.2021 - 01.2022
  • At Coty - Transportation Amsterdam as a Global Transport Master Data Specialist I was hired to help migrate all transport lanes (over 10.000 world-wide) data to a new platform, without the delay of any shipments (air, road and sea).
  • At Fresenius Medical Care - Diapriva Dialysis Center Asmsterdam I was hired to professionalize Purchase and Procurement from operational activities to more tactical and strategical. I renegotiated arrangements with purchasing organizations and joint purchasing, especially with the shortage of materials due to Covid.
  • For Twine Solutions in Petach Tikva (Israël) I laid the foundation for a pan-European vendor program for the sale of their water-based dying machines.

Finance Director Sales

EFI Inc.
01.2014 - 04.2020
  • Arranged finance for wide and super wide format digital printers, software and services pan-European and beyond
  • Set up a vendor program for the total EMEA portfolio (USD60-70M+ per annum)
  • Directed and supported the EMEA sales team of 15 persons on their lease sales target


  • Built the infrastructure of European funding sources with over 25 finance parties
  • Accelerated closures via finance with focus on revenue recognition at quarter-ends
  • Developed an exclusive vendor program with De Lage Landen Leasing; developed a consumption-based finance model.

CEO, Owner

UpLease BV
10.1995 - 02.2014
  • Product development and acquisition
  • Full business management
  • Financial reporting, accounting (als in Special Purpose Vehicles)
  • Lease project management
  • Coaching on consultative- and solution selling


  • Arranged funding with institutes in the Benelux and the UK
  • Arranged flexible leasing facilities for hospitals with Cisco Systems

Education

Birkman Nederland
Eindhoven

Lectric Internet Studies
Amsterdam

School Voor Coaching
Utrecht

Integratieve Psychotherapie
Overasselt

Financial Courses
Self-studies, Partially On-line

Technical Highschool
Delft

Skills

  • Operations - business, processes, supporting, planning
  • Finance - accounting, reporting, VAT, legal and fiscal international regulations en finance tools
  • Coaching and training
  • Sales
  • Drupal, Wordpress, Microsoft Office (Teams, Excell etc)
  • Relationship builder, involved, culturally aware

Timeline

General Manager Business Operations

Hirschmann Multimedia B.V.
08.2022 - Current

Manager Operations, Services and Maintenance

Hirschmann Multimedia B.V.
01.2022 - 08.2022

Consultant

Coty/Fresenius Medical Care/Twine Solutions
01.2021 - 01.2022

Finance Director Sales

EFI Inc.
01.2014 - 04.2020

CEO, Owner

UpLease BV
10.1995 - 02.2014

Birkman Nederland

Lectric Internet Studies

School Voor Coaching

Integratieve Psychotherapie

Financial Courses

Technical Highschool

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Jean Warokka