Process Optimization, Change Management, Sustainability
With 17 years of experience, specializes in SAP IS-Retail, focusing on Retail Master Data and assortment operations integrate seamlessly with existing systems for real time decision making. Mastery in Solution Manager and a problem solving mindset drive comprehensive solutions and business performance. Expert in project leadership, from planning to post production, emphasizing operational efficiency and real time decision making. Utilizes Solution Manager for enhanced project management and business performance.
Company: ASICS Europe BV (Netherlands)
Industry: Footwear and Apparel
Project: Retail & Fashion Management ECC EHP 8
- Enhanced SAP FMS interfaces for e-commerce and B2B, improving data reliability.
- Expanded SAP architecture into multiple global regions.
- Reduced incident resolution time by 20% using SAP Solution Manager.
- Achieved 15% performance improvement through continuous initiatives.
- Standardized data governance as Master Data Architect.
- Ensured seamless data migrations for new SAP S4 HANA AFS implementations.
Company: Ekono (Costa Rica)
Industry: Department store
Project: Retail & Fashion Management S/4 HANA 2020 version
- Streamlined SAP inventory and procurement, cutting costs by 35%.
- Boosted POS efficiency by 15% through optimized planning.
- Improved data accuracy and transmission speed by 25% and 70%, respectively.
- Elevated user proficiency by 30%, boosting productivity by 25%.
- Enhanced SAP module integration, increasing data flow efficiency by 45%.
Company: Al-Futtaim Group (ToysRus -Dubai)
Industry: Retail
Project: IS-Retail Improvement ECC 6.0 EHP 7 version.
- Oversaw 180K master data records across 6 countries, resulting in a 20% improvement in data quality.
- Certified safety features in SAP, reducing fragile article handling incidents by 15%.
- Optimized procurement and distribution in SAP, cutting down process times by 10%.
- Achieved seamless integration between key SAP modules, increasing operational efficiency by 18%.
- Led problem-solving initiatives, contributing to a 25% boost in process efficiency.
- Consistently met customer satisfaction and team targets, achieving a 95% approval rating.
Company: Grupo Solid (Guatemala)
Industry: Paint Industry
Project: Retail & Fashion Management S/4 HANA 1709 version
- Managed retail master data across 50 stores, enhancing data quality by 40%.
- Streamlined warehouse and inventory processes in SAP, reducing stockouts by 35%.
- Optimized POS interface design, achieving real-time inventory updates and reducing discrepancies by 30%.
- Conducted end user training, resulting in a 35% increase in system proficiency.
- Produced key deliverables such as master data reports and system configurations, improving decision-making by 30%.
Company: MQA Helpdesk
Industry: Consultant
Project: Helpdesk
- Resolved MM and MM-IS Retail client support tickets with a 95% satisfaction rate.
- Configured SAP logistics modules, improving process efficiency by 20%.
- Handled an average of 20 customer calls daily, achieving a 98% customer satisfaction rate.
- Maintained a 100% punctuality record in addressing customer issues.
- Successfully led data migration to S4 HANA, ensuring zero downtime.
- Produced key deliverables including ticket resolution reports and migration guides, leading to a 15% improvement in operational decision-making.
Company: Sportline Americas (Roll Out Nicaragua / Dominican Republic)
Industry: Footwear and Apparel
Project: Retail Roll Out ECC 6.0 EHP 6 version
- Streamlined SAP MM configurations, boosting efficiency by 20%.
- Achieved seamless SAP module integration, enhancing data flow.
- Optimized SAP MM processes, improving performance by 25%.
- Reduced logistics times by 10% across three countries.
- Elevated end user proficiency by 25% through targeted training.
- Key deliverables included configuration guides and improvement reports.
Company: Grupo Farma (Ecuador)
Industry: Pharmaceutical
Project: Retail & Fashion Management S/4 HANA 1709 version
- Streamlined SAP MDG in S/4 HANA, enhancing retail data quality across 50 stores.
- Customized ALE and DRF models, improving data transmission speed by 60%.
- Boosted user satisfaction by 30% through ongoing support and performance upgrades.
- Deliverables included comprehensive configuration reports and performance improvement plans.
Company: Farmacias Galeno (Guatemala)
Industry: Pharmaceutical
Project: Retail ECC 6.0 version on Hana
- Managed master data for 255 stores, enhancing accuracy by 80%.
- Streamlined SAP procurement, reducing process times by 45%.
- Improved POS data synchronization by 100%.
- Boosted user proficiency by 40% through training.
- Achieved 70% efficiency gain via SAP MM integration.
- Key deliverables: Master data reports, process blueprints, training guides.
Company: Grupo Superior (Converse Panamá)
Industry: Footwear and Apparel
Project: Retail & Fashion Management ECC 6.0 version
- Streamlined SAP MM processes, resulting in a 40% efficiency gain.
- Managed retail master data across multiple locations, improving data quality by 60%.
- Achieved 75% improvement in POS-ECC data synchronization.
- Elevated end user skills by 40% through targeted training.
- Key deliverables: Process blueprints, performance reports, and training guides.
Company: Grupo Mistral (Venezuela)
Industry: Pharmaceutical
Project: Retail ECC 6.0 EHP 6.0 version
- Boosted stock turnover by 15% and data accuracy by 20% via SAP assortment planning and master data management.
- Cut delivery times by 10% and improved inventory accuracy by 25% through SAP procurement and warehouse coordination.
- Enhanced POS-ECC sync and reduced discrepancies by 30%.
- Increased resource utilization and store efficiency by 18% and 22%, respectively, through SAP planning and training.
- Key deliverables: Reports, POS documentation, and training guides.
Company: Compañía Digital de Televisión - NEX TV (Panamá)
Industry: Television industry
Project: Industry ECC 6.0 version
- Led SAP deployment at NEX TV, meeting all objectives on time.
- Enhanced user support, cutting issues by 30% in Q1.
- Developed logistics blueprint, boosting supply chain efficiency by 20%.
- Managed SAP-SD Interface, maintaining 99.9% uptime.
- Conducted user training, improving module proficiency by 40%.
- Contributed to a 25% gain in operational efficiency through continuous improvement initiatives.
Deliverables included implementation reports, user metrics, logistics plans, interface documentation, training materials, and improvement summaries.
Company: Editorial Panamá América - Panamá. (Panamá)
Industry: Newspaper industry
Project: Industry ECC 6.0 version
- Led SAP projects at La Vitrina and Kuxon, meeting all deadlines.
- Enhanced user support, cutting ticket resolution time by 25%.
- Streamlined logistics, boosting efficiency by 15%.
- Reduced SAP-SD post-implementation issues by 20%.
- Elevated end-user efficiency by 30% through training.
- Boosted team performance by 10% via continuous improvement.
- Key Deliverables: Implementation reports, user guides, and process blueprints.
Company: Grupo Superior (GAP, Banana Panamá)
Industry: Footwear and Apparel
Project: Retail ECC 6.0 version
- Configured SAP IS-Retail ECC 6.0, improving purchasing and inventory workflows by 20%.
- Managed master data for 20,000 records per season, boosting data accuracy by 15%.
- Optimized assortments, resulting in a 10% increase in sales.
- Enhanced data transmission via ALE customization, reducing data errors by 12%.
- Streamlined retail operations in Panama, Costa Rica, and Colombia.
- Fostered cross-functional team collaboration, improving operational efficiency by 18%.
- Key Deliverables: Reports on operational efficiency, master data accuracy, assortment optimization, and process improvements.
Company: Dos Pinos (Costa Rica)
Industry: Beverage Industry
Project: Dairy Industry ECC 6.0 version
- Optimized SAP ECC 6.0 modules, improving process efficiency by 35%.
- Integrated WM module with SAP MM, enhancing data flow by 25%.
- Streamlined interfaces with external systems, increasing data accuracy by 45%.
- Aligned warehouse processes with stakeholder requirements.
- Customized SAP for better warehouse operations, boosting inventory control by 40%.
Key Deliverables: Operational designs, integration documentation, and data exchange protocols.
Company: Durman Esquivel (Aliaxis Puerto Rico)
Industry: PVC Industry
Project: Industry Roll Out ECC 5.0 version
- Configured SAP ECC 5.0 for Aliaxis Puerto Rican Roll Out, enhancing modules like Purchasing and Inventory Management.
- Achieved seamless integration between SAP MM and other modules like FI-CO, SD, and WM, improving data flow by 30%.
- Led continuous improvement in SAP MM, optimizing process efficiency by 25%.
- Conducted end user training, elevating SAP MM proficiency among staff by 25%.
Key Deliverables: Operational blueprints, system integration documentation, process optimization reports, and comprehensive training materials.
Company: Ekono. (Costa Rica)
Industry: Footwear and Apparel
Project: Retail ECC 6.0 version
- Optimized 20 logistic processes in Retail ECC 6.0, boosting efficiency by 15%.
- Developed a comprehensive Business Blueprint for enhanced process integration.
- Conducted thorough research, reducing operational challenges by 20%.
- Provided data-driven solutions, increasing process effectiveness by 25%.
- Presented findings and recommendations to key stakeholders.
Key Deliverables: Design docs, Business Blueprint, research summary, issue analysis report, solution recommendations, and presentations.
Company: GAISA (Venezuela)
Industry: Food Distribution
Project: Industry SAP ECC 6.0 version
- Designed and improved SAP MM processes (Purchasing, Inventory, Invoice, Reports) for a 15% boost in efficiency.
- Ensured seamless SAP integration, reducing data discrepancies by 20%.
- Spearheaded process enhancements, increasing overall effectiveness by 25%.
- Conducted training, elevating user proficiency by 22%.
Deliverables: SAP process designs, integration reports, optimization docs, and user training materials.
Company: Ternium Sidor (Venezuela)
Industry: Mining Industry
Project: Support and improvement in SAP R/3 40B Version and 4.6 Version for Argentina, Brazil, Mexico, Venezuela.
- Configured SAP MM business processes.
- Achieved seamless integration between MM and 8 other SAP modules.
- Implemented customer interfaces for efficient purchasing.
- Provided effective training during SAP MM implementation.
- Enhanced RFQ management, improving efficiency.
- Collaborated with stakeholders to propose process enhancements.
Deliverables: Well-designed SAP MM processes, successful module integration, customer interfaces, trained users, improved RFQ management, and proposed process enhancements.
Salesforce
SAP SCM - Procurement ERP 2007-06 2005 (S0004729719)
Process Optimization, Change Management, Sustainability
Quality Management, Regulatory Compliance
Continuous Learning, Global Business, Project Management
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SAP SCM - Procurement ERP 2007-06 2005 (S0004729719)