Janoah Regterschot
Zwolle
Summary
Dynamic and self-motivated professional with a proven track record at Liander, excelling in customer service and CRM software utilization. Recognized for enhancing customer satisfaction and adapting quickly to new challenges. Strong administrative skills complemented by expertise in Excel spreadsheets, ensuring efficient operations and support in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Junior Recruiter
De Nieuwe Lichting
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Fresh Food Store Assistant
Hanos
04.2023 - 01.2024
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Worked effectively in fast-paced environments.
Customer Service Employee
Liander
09.2022 - 02.2023
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Consistently met performance metrics by adhering to company guidelines and best practices in customer service.
- Utilized CRM software effectively to manage customer accounts and track progress on issue resolution.
Education
HBO - Business Administration
Windesheim
Zwolle08-2028
VWO, Cultuur & Maatschappij -
Greijdanus College
Zwolle06-2022
Certificate in C1 Advanced English -
Cambridge University Press & Assessment
03-2022
Skills
- Self-motivated work ethic
- Administrative skills
- Goal oriented
Timeline
Junior Recruiter
De Nieuwe Lichting
02.2024 - Current
Fresh Food Store Assistant
Hanos
04.2023 - 01.2024
Customer Service Employee
Liander
09.2022 - 02.2023
HBO - Business Administration
Windesheim
VWO, Cultuur & Maatschappij -
Greijdanus College
Certificate in C1 Advanced English -
Cambridge University Press & Assessment
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