Janice Inchoco
Hoofddorp
Summary
Self-directed at any position with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Branch Head
PJLI/ Cebuana Lhuillier Pawnshop
07.2010 - 08.2023
- Jewelry appraising
- Cross Seeling auxiliary services
- Implemented service improvements to enhance sales cycle.
- Evaluated the effectiveness of sales promotions for better targeting future campaigns.
- Resolved various issues impacting sales management and business operations.
- Maintained friendly and professional customer interactions.
- Prepared data projections, opex and monthly reports.
- Collaborated with other branches for knowledge sharing and best practice implementation, strengthening overall organizational performance.
- Maintained accurate records of all transactions, ensuring audit compliance and data integrity.
- Increased branch revenue by implementing effective sales strategies and maintaining strong customer relationships.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Accounting Clerk
AJLV Accounting Firm
02.2006 - 06.2010
- Updating clients of their annual insurances.
- Assisted management with annual expense plans to strategically track income or revenue.
- Assisted in annual budget preparation, ensuring accurate data entry and analysis.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Matched purchase orders with invoices and recorded necessary information.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
On the Job Training
Philippine Post Office
10.2002 - 02.2003
- Trained sorting postal mails and encoding data to execute tasks in accordance with applicable specifications and procedures.
Service Crew Member
Freemont Foods Corp./Jollibee Butuan
03.2002 - 06.2002
- Operated cash registers and POS systems, handling over cash daily.
- Took orders, prepared meals, and collected payments.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Prepared products following store, health, and safety standards and procedures.
Education
Bachelor of Science - Business Management
Father Saturnino Urios University
Butuan City, Philippines10.2004
Skills
- Appraising Gold Jewelry
- Business Relationship Management
- Customer Service
- Operational Reporting
- Cash handling expertise
- Branch Operations Management
- Know Your Customer
- Sales management
Certification
- CM - Certified Manager Certification
- Gold Appraiser
Timeline
Branch Head
PJLI/ Cebuana Lhuillier Pawnshop
07.2010 - 08.2023
Accounting Clerk
AJLV Accounting Firm
02.2006 - 06.2010
On the Job Training
Philippine Post Office
10.2002 - 02.2003
Service Crew Member
Freemont Foods Corp./Jollibee Butuan
03.2002 - 06.2002
Bachelor of Science - Business Management
Father Saturnino Urios University
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