Handled cash transactions and maintained sales and payments records accurately.
Maintained a clean and welcoming reception area to create a positive first impression for guests.
Managed reservations through various booking platforms, ensuring accurate guest information and room availability.
Organized hostel events for guests'' entertainment, fostering a sense of community among travelers.
Tour Guide
Gatherall’s Puffin & Whale Watch
06.2022 - 06.2024
Provided information through narratives on various sites throughout Bay Bulls area.
Answered questions and offered tour guidance to educate visitors.
Professionally handled large tour groups with boarding, commentary, and safety procedures.
Followed routine ticket and boarding procedures.
Maintained effective time management and communication to ensure tours ran smoothly.
Demonstrated positive attitude and respect to ensure customer satisfaction.
Pricing Manager & Cashier
Foodland
03.2023 - 01.2024
Updated prices on merchandice
Focused on learning new skills and staying updatedwith industry changes.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Gatherall’s Puffin & Whale Watch
06.2017 - 08.2022
Managed online booking inquiries and answered customer specific questions in person and by phone.
Entered guests’ reservations data into electronic reservation system.
Used Point of Sale system to prepare customer invoices, accept payments process refunds, and cancellation requests.
Restocked items to ensure a sufficient supply throughout the shift.
Maintained and managed store cleanliness.
Sales Associate
H&M
05.2021 - 05.2022
Greeted and engaged with customers on the sales floor to provide exceptional customer experience.
Supported in the maintenance of a neat sales floor to ensured a positive shopping experience. This included folding, hanging, displaying, and merchandising garments to maximize selling opportunities.
Shared product knowledge with customers, and responded to customer questions.
Actively processed, stocked, and replenished garments on the sales floor and stockroom.
Unloaded delivery truck, processed and labeled merchandise with security tags, all within timeline goals.
Used Point of Sale system to process payments and refunds.
Sandwich Artist
Subway
06.2020 - 05.2021
Prepared menu items according to directions in a timely manner.
Maintained food safety and sanitation standards.
Used Point of Sale systems to process payments and refunds.
Restocked items to ensure a sufficient supply throughout the shift.
Followed procedures to correctly open and close storefront.
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