Proven Business Development Manager with a track record of cultivating strong client relationships and driving growth at Privilege Capital Limited. Expert in leveraging exceptional communication and multitasking skills to exceed targets. Known for mentoring teams towards achieving high occupancy rates and enhancing guest experiences, demonstrating both leadership and hospitality industry acumen.
Hi, I’m
jamlick mwangi
Toronto ,Canada
Summary
Overview
8
years of professional experience
Work History
Sheridan Nurseries
Guest Attendant
05.2024 - Current
Job overview
- Maintained inventory of supplies for guest amenities, ensuring a well-stocked supply was always available for immediate use.
- Served as a knowledgeable resource for guests seeking information about local attractions, events and amenities, enhancing their overall experience during their stay.
- Collaborated with housekeeping staff to maintain cleanliness and orderliness of all guest rooms and common areas.
- Assisted in maintaining high occupancy rates by ensuring quick room turnovers and thorough cleaning procedures.
Sheridan Nurseries
Drivers Helper
05.2024 - Current
Job overview
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Prevented damage to packages and products by correctly securing loads.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Lifted and carried packages weighing up to Number pounds.
- Displayed very good communication and customer service skills.
- Maintained vehicle organization and cleanliness and reported any issues to driver.
Privilege Capital Limited
Business Development Manager
07.2016 - 03.2023
Job overview
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Education
Dima College Nairobi -Kenya
College Diploma from Sales And Marketing
05.2004
University Overview
Skills
- Strong multitasking
- Exceptional communication
- Guest relations expertise
- Teamwork
- Safety awareness
- Hospitality industry
- Cleaning techniques
- Mentoring and training
Languages
Swahili
Advanced (C1)
Kikuyu
Bilingual or Proficient (C2)
Timeline
Guest Attendant
Sheridan Nurseries
05.2024 - Current
Drivers Helper
Sheridan Nurseries
05.2024 - Current
Business Development Manager
Privilege Capital Limited
07.2016 - 03.2023
Dima College
College Diploma from Sales And Marketing
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