Summary
Overview
Work History
Education
Skills
Certification
Timeline
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JAMES HANNAH

Riverview

Summary

With a myriad of experience in different industries, I am a punctual, reliable and hard worker with a yearning and acclimation for learning new skills and tackling goals. I proudly serve as a source of guidance and knowledge for new employees but humble enough to ask for it as well.

Overview

12
12
years of professional experience
1
1
Certification

Work History

CDL CLASS A TRUCK DELIVERY DRIVER

JJ Taylor
01.2022 - Current
  • Followed road safety regulations and traffic laws to prevent accidents and vehicle damage
  • Checked order contents and quantities to prevent delivery mistakes and increase service accuracy
  • Inspected vehicles before trips to locate and eliminate potential mechanical problems
  • Entered order, product and vehicle information into company databases for tracking
  • Reported vehicle problems and needed repairs to management
  • Utilized GPS systems to plan delivery routes and avoid congested areas
  • Turned in receipts and money received from deliveries
  • Sold products from truck inventory and kept records of sales

MATERIAL HANDLER

FedEX Express
09.2018 - 01.2022
  • Sorted, handled, loaded, and unloaded freight using motorized and manual equipment and by hand
  • Promoted and followed safety guidelines for operating heavy machinery such as: Commander 30/Commander 15 freight loaders, cargo tugs and all other operations on an airport ramp while maintaining safe distance to avoid striking the aircraft
  • Carefully and expeditiously unloaded/loaded FedEx Express aircrafts
  • Served in a supervisory role (Load Captain) taking full responsibility for everyone and everything within my respective loading compartment on the plane
  • Cautiously drive with up to four fully loaded cargo shipping containers in tow without incident

SERVER/SERVER TRAINER/TAKEOUT SPECIALIST

P.F. Chang's
01.2013 - 09.2019
  • I am fully acclimated towards working within fast paced and highly stressed environments
  • Extending polite and friendly service
  • Conflict resolution is exhibited on a daily basis and in most situations
  • I proudly serve as a source of guidance and knowledge for new employees
  • Highly experienced in the realm of de-escalating customer issues or complaints
  • Responsible for properly training new employees
  • Responsible for personal sales checkout
  • Constant face to face customer interaction and service
  • Daily money handling

Education

Psychology

Hillsborough Community Colleges
Tampa, Florida

High School Diploma -

Braulio Alonso High School
Tampa, Florida

Skills

  • Warehouse operations
  • Teamwork and collaboration
  • TSA Compliance
  • Equipment safety
  • Safety Precautions
  • Adaptability
  • Detail-Oriented
  • Self Motivated
  • Truck loading and unloading
  • Material Handling
  • Sort cargo
  • Computer competency
  • Communication
  • Working in high-stress environments
  • Stellar Customer service
  • Conflict Resolution
  • Professional Driver
  • Safely Operate a 48ft Tractor Trailer

Certification

CDL Class A

Timeline

CDL CLASS A TRUCK DELIVERY DRIVER

JJ Taylor
01.2022 - Current

MATERIAL HANDLER

FedEX Express
09.2018 - 01.2022

SERVER/SERVER TRAINER/TAKEOUT SPECIALIST

P.F. Chang's
01.2013 - 09.2019

Psychology

Hillsborough Community Colleges

High School Diploma -

Braulio Alonso High School

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