Iwona Zoń
Customer Advisor
Waalwijk
Summary
Dynamic professional with a proven track record at Kazar Sp. Z O.O., excelling in customer service and achieving sales targets. Skilled in cash register operations and fostering team collaboration, I bring accuracy and a strong professional image to every interaction, ensuring customer satisfaction and optimized processes.
Overview
9
9
years of professional experience
1
1
Language
Work History
Trader, Customer Advisor, Manager
Kazar Sp. Z O.O.
01.2020 - 12.2024
- Provided professional customer service in-store and through remote channels (phone, e-mail, live chat).
- Actively advised customers to their individual needs .
- Achieved set sales targets (KPIs).
- Processed transactions, handled complaints.
- Monitored stock levels and ensured appealing product displays.
- Collaborated with the sales team and support departments to optimize processes.
- Recruited new team members and delivered onboarding and development training sessions.
Trader
MAXI Center
07.2018 - 10.2019
- Maintained store cleanliness, visual appeal.
- Oversaw merchandising and promotional displays.
- Reconciled daily cash register balances and prepared sales report.
Elderly Caregiver
SPZOL
07.2017 - 12.2017
Provides daily assistance and emotional support to seniors, including personal care, meal preparation, medication reminders.
Production Worker
LETHE Jakub Chmielniak
06.2016 - 12.2016
Operates machinery and maintains a clean and safe work environment to meet production targets.
Education
GED -
Zespół Szkół Ogólnokształcących I Technicznych
Milówka 04.2001 -
Skills
- Cash register and payment terminal operation
- Ability to work in a team
- Taking care of a professional image
- Ease of establishing contacts
- Accuracy and responsibility
Timeline
Trader, Customer Advisor, Manager
Kazar Sp. Z O.O.
01.2020 - 12.2024
Trader
MAXI Center
07.2018 - 10.2019
Elderly Caregiver
SPZOL
07.2017 - 12.2017
Production Worker
LETHE Jakub Chmielniak
06.2016 - 12.2016
GED -
Zespół Szkół Ogólnokształcących I Technicznych
04.2001 -
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