Ivanna Hryshchuk
Pharmacy
Goor
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Pharmacist
Pharmacy 'Podorozhnyk'
11.2016 - 04.2021
- Increased immunization rates in the community by administering vaccinations during flu season.
- Optimized drug therapy for patients by closely monitoring lab results, vital signs, and clinical response to medications.
- Contributed to revenue growth through effective cost containment measures such as generic substitution whenever appropriate.
- Participated in community outreach events, educating the public about proper medication use, storage, and disposal techniques.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Maintained appropriate drug records and completed reports as necessary.
- Educated patients about possible drug interactions and gave special administration instructions.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
Insurance Agent
Medical Insurance Company 'Universalna'
04.2021 - 11.2023
- Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
- Established a solid reputation within the community as a knowledgeable and reliable resource for all things insurancerelated.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Negotiated favorable terms on behalf of clients by leveraging industry knowledge during interactions with carriers.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
- Streamlined administrative tasks, improving overall office efficiency and productivity.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Met with customers to provide information about available products and policies.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Investigated and processed claims swiftly to keep customers satisfied.
Education
High School Diploma -
Secondary School Number #18
Ukraine,Vinnytsia 04.2001 -
Pharmacist - Pharmacy
Medical College
Ukraine,Vinnytsia 04.2001 -
Pharmacist - Pharmacy
Medical University VNMU
Ukraine,Vinnytsia 04.2001 -
Skills
Customer follow-up
undefinedLanguages
Ukrainian
Native language
English
Beginner
A1
Swim, ride a bike
Swim, ride a bike,sing,dancing.
Timeline
Insurance Agent
Medical Insurance Company 'Universalna'
04.2021 - 11.2023
Pharmacist
Pharmacy 'Podorozhnyk'
11.2016 - 04.2021
High School Diploma -
Secondary School Number #18
04.2001 -
Pharmacist - Pharmacy
Medical College
04.2001 -
Pharmacist - Pharmacy
Medical University VNMU
04.2001 -
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