Ivan Becerra Martinez

During this charge, a lot of activities were performed like next ones:

• Customer Care & Service
• Use of computer and technological systems
• Efficient fulfillment of assigned tasks
• Telephone support and management of IT tools
  
  
  

During this charge, a lot of activities were performed like next ones:

• Use of computer and technological systems
• Efficient fulfillment of assigned tasks
• Problem solving and incident response
• Customer Care & Service
• Telephone support and management of company's email
  
  
  
  

During this charge, a lot of activities were performed like next ones:

• Customer service and advice on their requirements and requests
• Closing sales and preparation of monthly reports of recorded sales
• Customer Call Handling and Email Response
• Sales management in person, by phone and online
• Informing customers of features and prices of company's products
• Inventory management, stock control and replenishment of goods during point of sale
• Support for specific tasks designated by customer's needs