Open To Work
Ismahane Ben Smaïl
Verdi International Communication & Consultancy
Rotterdam
Work Preference
Desired Job Title
Trainer/Coach in TrainingProject leaderCheef of project
Work Type
Contract WorkConsultingPart Time
Location Preference
RemoteHybrid
Location:
Rotterdam, Netherlands
Open to relocation:
Yes
Important To Me
Career advancementWork-life balanceCompany CulturePersonal development programsTeam Building / Company Retreats
4
Certification
32
Years of experience
Function: Cross-cultural communication consultant and leadership trainer business culture and strategic communication:
Mission: training and coaching professionals, helping them define and reach their full potential, Build cross-cultural understanding, prepare individuals for jobs in the global economie, strengthen institutions and companies. Vision: By raising awareness of one’s skills and talents and using them in a proactive and effective way in the right ecosystem, incredible results can be achieved.
Work History
Trainer/Coach in Training
29 Years 6 Months- Clients: (A.O) Adobe, BP, Airbus, DHL, Amazon, Danone, Capgemini, embassies, law enforcement, Universities for applied sciences, HR services...
- Training, Designing of trainings, business coaching, assessments, recruitment:
- 1- IBI, Intercultural Business Improvement & the Royal Tropical Institute
- A- Preparing diplomats for their mission in the MENA region to perform in a new cultural and professional ecosystem and to increase the effectiveness of the collaboration with local stakeholders at all levels
- B- Preparing highly qualified technicians of the Royal Dutch Airlines- KLM for a long term collaboration with Royal Air Maroc in an aviation maintenance program, resulting in the winning of the tender.
- 2- The Dutch Business Council Dubai
- A- Seminaar about best Business practices in the UAE
- 3- University of Leiden
- Assessments of highly qualified international professors applying for teaching jobs at the Dutch University of Leiden, one of the leading international research universities in Europe
- 4- International Institute of Humanology
- Public speaking on the topic of Authenticity in collaboration with award winning author Jessica Lockhart
- 5- Erasmus Rotterdam
- Communication and HR skills program for the HR department of “The Enterprise”, a collaborative community at the Erasmus University of Rotterdam, aiming at empowering visionary entrepreneurs
- 6- University of applied sciences of Rotterdam & Amsterdam (department of Economics & Management, Cultural and Societal Formation and Inclusion):
- Intercultural Communication training programs for teachers on managing and navigating diversity in a multicultural educational ecosystem
- 7- SIGV, The National Institute for Sworn Interpreters and Translators & Mastertolken (Master interpreters)
- Designing and providing trainings for the permanent education of sworn interpreters and translators, in close collaboration with a Supreme Court counselor
- 8- Study Centre for the Judiciary (SSR).
- Intercultural communication trainings for the permanent education programs of the Judiciary on working with stakeholders and clients from diverse cultural backgrounds
- 9- The Police Academy & Ministry of Defence
- Communication in conflict situations; victim crisis relief, interview techniques, dealing with victims and perpetrators from diverse cultural backgrounds
- 10- M- Capital:
- Migrant training and Placement programmes aiming to provide migrants with soft skills helping them comply with the demands of the Dutch labour market
- International communications trainer – commercial sector
- Topics: Customer Service, sales, negotiations, job application best practices, situational leadership, intercultural communication.
- Clients: (A.O) Air line companies, Petrol and Gas Industry, Food Industry, Pharmacy and Textile industry, Airlines
- International communications trainer - non-profit sector
- Topics: Training and coaching in dealing with foreign-origin clients.
- Clients: Netherlands Refugee work Foundation, Netherlands School of Public and Occupational health (NSPOH), International Women’s Organization (IVO), The Dutch Community for General Practitioners, Municipalities
- Coaching of University students & startups
- Marketing and Management:
- Topics:
- 1- Pitching in the Arab World
- 2- Diversity and inclusion
- Language services:
- Interpreter, Sworn interpreter French and Arabic
- Clients: Ministry of Justice, Ministry of Health, Ministry of Social Affairs and Employment, The Hague Municipal Library (art and literature programs), various governmental authorities, the Algerian embassy, private and non-profit institutions.
Project leader
2 Years- Project leader for the NGO VWN (in collaboration with Ministry of Social Affairs & Employment and the Municipality.
- Topic: Empowerment of International refugee women from oa the MENA region in the Netherlands, through educational and cultural activities, network establishment, coaching of volunteers, setting PR and contact with the media.
Cheef of project
1 Year- Cheef of project at the Multi cultural Instituut “Kruispunt”, the Hague
- Topic: Design and implementation of social & cultural activities, support of associations, organizing conferences for diverse Arabic-speaking groups in partnership with embassies.
Education
- French Language and Literature
- Professional Development Studies: [Area of Study], [Year]
- French Language and Literature
- Professional Development Studies: [Area of Study], [Year]
- Cultural Anthropology
Skills
New hire training
Planning and coordination
Train-the-trainer
Group and individual instruction
Course planning
Interpersonal communication
Curriculum planning
Course development
Subject matter expertise
Materials preparation
Remote learning
Online training tools
Feedback delivery
Training material updates
Curriculum creation
Creative problem solving
Certification
- DISC certified; EQ-i.2 certified, NLP master
- EQ-i-2 profiles certification
- Stakeholders management certification
- Futur DISC certification
Languages
Dutch, Arabic, French, English, fluent in all, both spoken and written.
Italian: very good, conversational
Spanish and German: moderate conversational
International Experience
- 1996 Algeria/Algiers Coordination of a conference and tv interview with the Minister of Sports and education in collaboration with the Algerian Embassy Interpretation and communication facilitator for conferences with Algerian best seller authors in collaboration with the Municipality of the Hague
- 2000 France Interpreter and communication facilitator for the Dutch Ministry of Defense during a training program of the Military Academy
- 2008 Thailand/ Nong Khai Interpreter and communication facilitator for the president of Foster Parents France and for French investors during an evaluation visit of educational and microcredit projects
- 2013 Switzerland/Zurich-Dubai Communication Strategy training to international team leaders of the company SIKA, in collaboration with Global Management Consultants Dubai
- 2014 Spain /Barcelona Dubai Communication Strategy training to international team leaders in collaboration with Global Management Consultants Dubai
- 2016 Ecuador-Galapagos Consultant at the International Relations and Investment Projects of the Galapagos National Park (portfolio for fundraising, agreements with universities and business schools)
- 2016 Austria-Vienna Communication strategy training to PHD Professor at the University of Natural Resources and Life Sciences of Vienna
- 2016 Spain-Murcia Communication strategy training to PHD Professors at the Faculty of Veterinary, Regional Campus of International Excellence ‘Campus Mare Nostrum’, University of Murcia
- Marocco-Nadour Interpretation and communication facilitator for an investigation commission, commissioned by the Dutch Ministry of Justice
Additional
- 2003-2004 Board member of Dutch Association of Sworn Interpreters
- 1996 Staff member at Museum Hillesluis, Rotterdam: organization of the 'Counter-Culture' photo exhibition about the rituals of different cultures in the Netherlands
Timeline
Project leader
NGO VWN
01.1999 - 01.2001Read More
Trainer/Coach in Training
Verdi International Communication & Consultancy
01.1997 - CurrentRead More
Cheef of project
Multi cultural Instituut “Kruispunt”, the Hague
01.1995 - 01.1996Read More
University of Utrecht
from Cultural Anthropology
Read More
University of Leiden
from French Language and Literature
Read More
University of Leiden
from French Language and Literature
Read More