ISABELLA STATIE

As a Supervisor at Marriott 5-Star Hotel, I managed and oversaw operations in multiple departments, including the bar, banqueting, in-room dining, and a high-end steakhouse. Leading a team of over 10 staff members, I ensured top-tier service, efficiency, and guest satisfaction. My role involved coordinating events, maintaining quality standards, training staff, and optimizing workflow to enhance the guest experience.

Skills Developed:

• Leadership & team management
• High-end hospitality service & guest relations
• Multi-department coordination & problem-solving
• Staff training & performance enhancement
• Event planning & banqueting operations
• Inventory & cost control
• Adaptability in a fast-paced luxury environment

I managed daily operations while also overseeing social media content for platforms like Instagram, TikTok, and Facebook. I led and motivated the team to ensure excellent guest experiences, while also creating and curating engaging content to enhance the hotel’s online presence. My role combined hospitality management with digital marketing to drive brand awareness and customer engagement.

As a Restaurant Team member at Courtyard by Marriott, I gained extensive experience in restaurant operations and guest service. I provided high-quality dining experiences, honed my hospitality skills, and learned to anticipate guest needs to ensure satisfaction. This role deepened my understanding of restaurant service standards, teamwork, and handling guest interactions in a professional and friendly manner.

As a Public Area Supervisor, I gained valuable experience in housekeeping and hotel operations. I was responsible for maintaining high cleanliness standards in public areas, coordinating with the housekeeping team, and ensuring guest satisfaction. This role helped me develop strong attention to detail, organizational skills, and a deep understanding of hotel cleanliness and presentation.

As a Team Leader at CEVA Logistics, my first job in the Netherlands, I have been leading teams and ensuring smooth warehouse operations for over four years. I have developed strong teamwork, leadership, and problem-solving skills while managing daily tasks, optimizing workflows, and ensuring efficiency in a fast-paced logistics environment. This role has strengthened my ability to multitask, coordinate with diverse teams, and adapt to challenges effectively.

Skills Developed:

• Team leadership & coordination
• Logistics & warehouse operations
• Problem-solving & decision-making
• Multitasking & time management
• Communication & teamwork

As a Call Center Representative at eMAG Romania, I handled customer inquiries, resolved issues, and provided support over the phone. My role involved assisting customers with orders, troubleshooting problems, and ensuring a positive customer experience. This job helped me develop strong communication skills, patience, and the ability to handle high-pressure situations effectively.

At Etalon TV, a family-owned television station, I worked as a script editor and video editor, ensuring high-quality content production. My role involved refining scripts for clarity and impact, editing videos for broadcast, and enhancing visual storytelling. I collaborated closely with the team to maintain creative standards and deliver engaging content to our audience.