Ioana Toncean
Driebergen-Rijsenburg
Summary
I am a communicative and ambitious person, who has developed a high sense of responsibility and integrity in my previous job roles and positions. I have a clear and logical mind, aiming to provide excellent customer service at all times. I have a highly developed attention to details and the capacity to work under pressure. I am currently looking for a challenging opportunity for professional development. I am a responsible individual who is continuously looking for opportunities to develop both personally and professionally.
Overview
15
15
years of professional experience
Work History
BANKING AND PAYMENTS SPECIALIST
E.ON BUSINESS SERVICES
03.2021 - 03.2023
- Bank statement processing in SAP S/4HANA - PEO Module; bank account reconciliation; process automatic and manual payment requests; liquidity planning; training new team members/interns; keeping in touch with the Accounting Business Partner and Treasury Business Partner to identify process errors/special cases and propose solutions; identify SAP technical issues and coordinate with support teams for resolution; offer support to other departments on specific banking and payments topics; provide support in designing specific process steps; assist in bank account administration, electronic user administration; identify and maintain posting rules for automatic line items matching; perform month-end activities;
FOUNDER & OPERATOR
SC VANIA WAY SRL
06.2017 - 02.2021
- Established the general development objectives; set budgets for investments and expenditure; represented the company in relation to suppliers, customers and other organizations; executed the accounting statements and financial records based on regulations in force; maintained the receipts and payments relationships; prospected the market to attract new customers, identifying business opportunities; handled the collection and payment operations; completed contracts with customers; issued orders for delivery and collection of products; resolved customer complaints in writing and over the phone; developed the marketing activities of the company considering the competitors;
SENIOR MULTIFUNCTIONAL ADVISOR
OTP BANK
11.2013 - 06.2017
- Sold credit products and services, savings, and product packages; managed and maintained relationships with individual and legal clients throughout the contractual period; checked in the documentation received from the clients; performed the activities of assessment, classification and reporting of the risk related to clients according to the client knowledge program;
SENIOR MORTGAGE LOAN OFFICER
BANCPOST SA
06.2008 - 11.2013
- Promoted credit products to customers; organized the completion of the lending activity from the unit; performed the activities of assessment, classification and reporting of the risk related to clients; held a management position in the absence of the head of unit;
Education
MASTER'S DEGREE - BUSINESS ADMINISTRATION AND MANAGEMENT
BABES-BOLYAI UNIVERSITY
Cluj-Napoca06.2011
BACHELOR'S DEGREE - MARKETING
BABES-BOLYAI UNIVERSITY
Cluj-Napoca06.2009
Skills
- Customer services/support
- Problem solving
- Teamwork
- Adaptability
- Negotiation
- Management Collaboration
- Attention to detail
- Project management
- Organizational skills
- Training and development
- MS Office suite
- SAP S4U
Languages
Romanian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Dutch
Beginner (A1)
Personal Information
- Place of Birth: Romania
- Date of Birth: 11/04/87
- Gender: Female
- Nationality: Romanian
- Driving License: B
- Marital Status: Married
References
Carmen Alecu, 0040744160376, carmen.alecu@eon.com, E.ON GROUP
Hobbies and Interests
running, cooking, travelling
Timeline
BANKING AND PAYMENTS SPECIALIST
E.ON BUSINESS SERVICES
03.2021 - 03.2023
FOUNDER & OPERATOR
SC VANIA WAY SRL
06.2017 - 02.2021
SENIOR MULTIFUNCTIONAL ADVISOR
OTP BANK
11.2013 - 06.2017
SENIOR MORTGAGE LOAN OFFICER
BANCPOST SA
06.2008 - 11.2013
MASTER'S DEGREE - BUSINESS ADMINISTRATION AND MANAGEMENT
BABES-BOLYAI UNIVERSITY
BACHELOR'S DEGREE - MARKETING
BABES-BOLYAI UNIVERSITY
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