Inês Reis
Etten-leur
Summary
Dynamic and disciplined, perfectionist and hard-working.
I leveraged problem-solving skills and attention to detail at BASE Logistics to enhance shipment efficiency and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Warehouse Employee
BASE Logistics
Klundert, Netherlands
08.2022 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Working as a troubleshooter, solving problems and looking for solutions.
Warehouse Employee
Monta
Breda, Netherlands
06.2020 - 07.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Bakery Employee
Delicia Latina
Setúbal, Portugal
03.2017 - 06.2020
- Enhanced customer satisfaction by providing friendly and efficient service.
- Streamlined order processing, allowing for quicker fulfillment of customer requests.
- Handled cash transactions accurately, maintaining accountability for all financial operations within the bakery.
- Prepared custom cake orders, catering to individual preferences and dietary needs while exceeding expectations on presentation design.
Shop Assistant
Outlet
Troia, Portugal
05.2016 - 02.2017
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Sales Assistant
NOS Communications
Setúbal, Portugal
05.2014 - 04.2016
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
Education
Administrative And Financial Assistant
SA Formação
Setúbal, Portugal06-2025
Gel Nail Stylist
Nails21
Setúbal, Portugal04-2016
Sales Technician
NOS Communications
Lisboa, Portugal08-2014
Photography And IT Assistant
D. João II
Setúbal, Portugal06-2014
Skills
Attention to detail
Self-motivated and disciplined
Problem-solving
Shipment processing
Languages
Portuguese
Native language
English
Upper intermediate
B2
Dutch
Elementary
A2
Spanish
Elementary
A2
Timeline
Warehouse Employee
BASE Logistics
08.2022 - Current
Warehouse Employee
Monta
06.2020 - 07.2022
Bakery Employee
Delicia Latina
03.2017 - 06.2020
Shop Assistant
Outlet
05.2016 - 02.2017
Sales Assistant
NOS Communications
05.2014 - 04.2016
Administrative And Financial Assistant
SA Formação
Gel Nail Stylist
Nails21
Sales Technician
NOS Communications
Photography And IT Assistant
D. João II