Inês Reis
Etten-leur
Summary
Dynamic and disciplined, perfectionist and hard-working.
I leveraged problem-solving skills and attention to detail at BASE Logistics to enhance shipment efficiency and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Warehouse Employee
BASE Logistics
08.2022 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Working as a troubleshooter, solving problems and looking for solutions.
Warehouse Employee
Monta
06.2020 - 07.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Bakery Employee
Delicia Latina
03.2017 - 06.2020
- Enhanced customer satisfaction by providing friendly and efficient service.
- Streamlined order processing, allowing for quicker fulfillment of customer requests.
- Handled cash transactions accurately, maintaining accountability for all financial operations within the bakery.
- Prepared custom cake orders, catering to individual preferences and dietary needs while exceeding expectations on presentation design.
Shop Assistant
Outlet
05.2016 - 02.2017
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Sales Assistant
NOS Communications
05.2014 - 04.2016
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
Education
Administrative And Financial Assistant
SA Formação
Setúbal, Portugal06-2025
Gel Nail Stylist
Nails21
Setúbal, Portugal04-2016
Sales Technician
NOS Communications
Lisboa, Portugal08-2014
Photography And IT Assistant
D. João II
Setúbal, Portugal06-2014
Skills
Attention to detail
Self-motivated and disciplined
Problem-solving
Shipment processing
Languages
Portuguese
Native language
English
Upper intermediate
B2
Dutch
Elementary
A2
Spanish
Elementary
A2
Timeline
Warehouse Employee
BASE Logistics
08.2022 - Current
Warehouse Employee
Monta
06.2020 - 07.2022
Bakery Employee
Delicia Latina
03.2017 - 06.2020
Shop Assistant
Outlet
05.2016 - 02.2017
Sales Assistant
NOS Communications
05.2014 - 04.2016
Administrative And Financial Assistant
SA Formação
Gel Nail Stylist
Nails21
Sales Technician
NOS Communications
Photography And IT Assistant
D. João II
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