Himanshu Suratwala

• OSS10 is the Logical Inventory System for the HFC (Hybrid fiber-coaxial) network of VodafoneZiggo along with B2B and B2C service registration
• ISW is the GIS and the warehouse application that delivers data towards various Assurance systems as well as is used by the built department to perform network feasibility
• In-depth knowledge of the B2B and B2C IT landscape
• Designing the Registration Model in OSS10 for various B2B/B2C Services delivered over HFC and FTTH
• Designing the CMDB IT Manager for ICT Environment and Application Repository
• Guiding the squad with functional knowledge and various improvements
• Well versed with Designing tools like CLEAR and Top Team

• LION is a business transformation program to simplify KPN’s OSS processes and IT landscape, ultimately speeding up time-to-market of services for customers and lowering the total cost of ownership (TCO) of KPN’s OSS operations
• Responsible for creating requirements and designs for Network Inventory Management for Fixed Line Access (xDSL & Fiber) and Core Networks to support the Fulfillment, Assurance and Capacity Management processes

As a Solution Designer / IT Consultant for KPN

• Analysing the systems, understanding the functionality and specifications
• Creating requirements for the business transformation and writing User Stories

• NIM-OSS delivers configuration, activation and network administration of Wholesale Broadband Access (WBA) services over Fibre and VDSL2+ in KPN Network

As a Solution Designer / IT Consultant for KPN

• Identifying requirements from the Business Request
• Interacting with Architects of different interfacing systems
• Analysing the system, understanding the requirements and specifications
• Preparing the component impact design docs

• BT Retail HUB automates the provisioning of Mobile, Broadband and many other types of orders

As an Onsite Co-ordinator and SCM Lead

• Was onsite co-ordinator at BT Office in Belfast
• Assigning task to team members at offshore
• Investigation and Resolution of live issues in production environment involving all the stakeholders

As a developer

• Implementation of some major Change Requests by gathering the requirements from functional document
• Developing Java code for Business logic using MDB, Web services, JMS