Intern
Kempinski Hotel Gold Coast City
07.2022 - 07.2022
- Did a two week rotation in all departments (eg. Sales and Marketing Department, Concierge department, laundry department etc.)
- Supported housekeeping team by organizing supplies and maintaining cleanliness standards in guest areas.
- Shadowed kitchen staff to prepare dining areas for events, ensuring readiness and presentation quality.
- Learned hotel management systems to efficiently handle reservations and updates under supervision.
- Observed safety protocols while performing daily tasks, contributing to a secure work environment for guests and staff.
- Shadowed experienced staff to gain insights into operational workflows and best practices within the hotel setting.