Henk Mulock Houwer

Grundfos Top 10 Southern Africa

• Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
• Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
• Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
• Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.

• Installed, configured and tested equipment on specialized platforms.
• Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
• Tested and checked performance of hardware and software programs.
• Boosted service quality by continually updating technical knowledge and staying current with industry trends.