Helena Snaterse

• Teaching English as a Foreign Language (TEFL) teacher skilled in creating engaging lessons that build students’ confidence in English.
• Adaptable, student-focused, and committed to fostering a positive, communicative learning environment.
• Supporting groups, private students and Ukrainian refugees.
• Recognised for my creativity, developing education and engaging lessons and language instruction skills.

· Delivered capability development across Joint Ventures, Brazil and Oman aligning learning solutions with business strategy and contractual requirements, supporting a combined workforce of +20,000 staff

· Lead the OD & Learning Joint Venture Excellence agenda, implementing fit-for-purpose content, processes, and technology.

· Developed leadership and OD&L capability through workshops and coaching.

· Acted as trusted advisor and community leader, improving collaboration and knowledge sharing.

· Recognised for driving capability development, strategic initiatives, leadership growth, and collaboration.

• Lead Competence Assurance rollout across 18 assets (~5,000 staff), strengthening compliance for HSSE-critical roles.
• Directed Workday Learning implementation, including portfolio rationalization, UAT, change management, and reporting, improving adoption and operational efficiency.
• Delivered learning improvement projects and knowledge management interventions to enhance workforce capability, improve knowledge capture and reuse and learning community satisfaction.
• Recognised for competence management, implementing systems and enhancing workforce capability, knowledge management, and learning community engagement.

• Provided strategic and operational HR leadership to approx. 2000 global staff, delivering solutions aligned with business priorities.
• Drove performance management, OD, employee engagement, leadership development, and talent management (Asian, female, and MENA talent focus).
• Partnered closely with in-country HR teams to implement Global and Regional People and Business Plans.
• Lead the People, Change and Communication for a global offshoring of ~1,000 Finance staff including resourcing, job descriptions and resourcing toolkits.
• Reorganised ~1,000 Finance roles, designed new Line of Business structures, and partnered with VPs to build high-performing teams and a strong organisational culture.
• Recognised for strong stakeholder management, pragmatic problem-solving, and balancing strategic insight with operational delivery.

• Travelled to 14 countries and engaged in diverse cultural and adventurous experiences.
• Developed adaptability, cross-cultural awareness, resilience, and a global mindset—enhancing ability to work effectively in diverse, dynamic, and complex environments.

• Partnered with EVP/VPs and leadership teams to build global IT talent pipeline, focusing on Asian and MENA talent, supporting succession and long-term capability needs.
• Led end-to-end talent processes (resourcing, onboarding, graduates, succession planning), providing actionable insights to leaders.
• Managed IT Skill pool and rolled out a new Competency Framework (650+ staff); relaunched IT Graduate Programme, strengthening early-career talent acquisition and retention.
• Lead Talent workstream for the outsourcing of 2,500 IT staff, set up new IT Services organisation, and ran internal resourcing for ~450 ensuring optimal skill and diversity outcomes.
• Recognised for delivering high-impact talent solutions, strengthening organisational capability, and enabling leadership effectiveness across global IT functions.

• Delivered HR operational and strategic support to IT leaders and staff on performance, grievances, long-term absence, and individual development.
• Supported offshoring and outsourcing initiatives, establishing compliant processes and smooth workforce transitions.
• Facilitated talent assessment panels, performance ranking sessions, and learning programmes to strengthen leadership capability.
• Contributed to global HR policy standardisation in onboarding, long-term absence, expatriation, and talent management.
• Recognised for operational support, talent and leadership development, workforce transitions, and global HR policy standardisation.

• Managed a team of 14, overseeing graduate and experienced recruitment processes across EMEA and Russia.
• Lead business development initiatives, advising on recruitment processes, branding, diversity, selection methodology, and cost.
• Central contributor to global standardization initiatives for application process design, online interfaces, and screening practices.
• Screener, interviewer, and assessor for graduate and experienced hires, ensuring consistent evaluation.
• Recognised for driving process efficiency, enhancing candidate experience, and supporting global talent acquisition strategy.