Harshit Uppala

The job primarily involved:

• Answering technical queries, guiding customers to products that are ideal for them.
• Give tailored advice while upselling in the right places by promoting products or services that are ideal for the customer.
• Always met or exceeded targets for all add-on services like Extended warranty plans, memberships, replacement plans, etc.
• The job provided the opportunity to develop my skills in customer service and sales.

• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.