Hans Rhubesch Govind
Moka,NH
Summary
Insightful Team Lead known for high productivity and efficient task completion. Possess specialized skills in strategic planning, process optimization, and people management. Excel in problem-solving, leadership, and communication, ensuring successful project outcomes. Bring valuable perspective to team dynamics and client relations, fostering collaboration and driving progress. Accepting new challenges and eager to learn new processes, tools and techniques.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Consultant/Senior Team Lead
Infosys Mauritius Ltd
03.2021 - Current
- Currently leading a team of 7 persons including 2 external members
- Worked in Belgium on client's site to acquire knowledge and set up the team, for 13 months.
- Deal with data related to the Data Warehouse and SQL Servers
- Develop financial reports used to by high management to take strategic decision for the organization.
- Monitored progress of ongoing projects to ensure objectives were met within specified time frames.
- Prepared project status updates including risks, issues, timeline changes.
- Provided technical assistance to whole team and identify any training needs as per business.
- Identified areas of improvement within existing processes and recommend solutions accordingly
- Established strong working relationships with both internal teams as well as external colleagues and clients.
- Created weekly/monthly reports, presentations and other documents to share with management team.
- Collaborated with cross-functional teams to ensure alignment of objectives.
- Monitor each individual performance using existing KPI
- Conduct one-to-one to provide constructive feedback
- Implement test strategies to ensure data quality deliverables.
- Initiate monthly team discussions based on tasks delivered on new products.
Senior Technical Business Analyst
ELCA
04.2019 - 02.2021
- Gathered and documented business requirements from stakeholders.
- Developed technical specifications.
- Performed gap analysis between existing systems and proposed solutions.
- Created/Enhance process models, diagrams, user stories, and workflows to document the current state of a system.
- Prepared technical reports outlining progress updates on development initiatives.
- Presented design documents and prototypes to stakeholders for review and feedback.
- Documented business rules related to software applications.
- Provide technical assistance to team members to complete their user stories
Team Lead
DSOgroup
05.2016 - 03.2019
- Leading a team of 4 members
- Responsible for each client's data within the system (Import/export)
- Generate reportings/extractions files
- Implementation of test strategies
- Process documentation
- Codes optimization and standardization
- Monitoring of tasks to ensure SLA are met
- Develop strategies to improve team productivity
- Identify and flag any potential risk
- Manage escalations
- Execute Performance Management Plan
- Weekly status update to management
- Coaching and mentoring
Team Lead
Ceridian Mauritius Ltd
02.2014 - 04.2016
- Lead a team of 12 members.
- Responsible for daily operations and team management.
- Work capacity planning for each individual.
- Perform project planning and set targets.
- Tasks estimation, prioritization and attribution.
- Coaching and mentoring new hires
- Communication with clients including validations of required and sign offs.
- Perform regular one-to-one to encourage personal development.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Provide guidance and assistance to team members.
- Involve in recruitment process.
Software Engineer/Senior Software Engineer
Ceridian Mauritius Ltd
08.2010 - 01.2014
- Import data from client’s system
- Export data to third parties/vendors
- Create reports
- Perform queries
- Build Java snippets
- Manipulation of data in required format
- Create batches
- Create/Alter Triggers
- Create/Alter Stored Procedures
- Document workflows and processes
- Unit testing
- Functional testing
- User acceptance testing
- Customer support
- Screen customization
- Promoted to Senior SE in Jan 2013
Education
Msc Computer Forensics And Security -
University of Technology, Mauritius
05-2014
Bsc (Hons) Software Engineering -
University of Technology, Mauritius
11-2010
Skills
- Client Facing
- Customer Support
- People Management
- Stakeholder Management
- Performance Management
- Project Management
- Business Analysis
Languages
English
First Language
French
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Certification
- Canada Payroll System
- US Payroll System
- English Communication Workshop
- Customer Service for Contact Centre Operations
- Leadership Programme Course
- Conflict Management Skills
- The Manager’s Essential Course
- The Manager’s Communication Skills
Workfields
- US/Canada HR/Administration System
- US/Canada Payroll System
- US/Canada Medical Insurance Process
- US/Canada Medical Benefits Process
- US/Canada Workforce Management
- US/Canada General Ledger
- French Credit Management
- Swiss Pension Management
- Belgian Insurance Sector
Timeline
Senior Consultant/Senior Team Lead
Infosys Mauritius Ltd
03.2021 - Current
Senior Technical Business Analyst
ELCA
04.2019 - 02.2021
Team Lead
DSOgroup
05.2016 - 03.2019
Team Lead
Ceridian Mauritius Ltd
02.2014 - 04.2016
Software Engineer/Senior Software Engineer
Ceridian Mauritius Ltd
08.2010 - 01.2014
Msc Computer Forensics And Security -
University of Technology, Mauritius
Bsc (Hons) Software Engineering -
University of Technology, Mauritius
- Canada Payroll System
- US Payroll System
- English Communication Workshop
- Customer Service for Contact Centre Operations
- Leadership Programme Course
- Conflict Management Skills
- The Manager’s Essential Course
- The Manager’s Communication Skills
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