GUILHERME SONAGLIO
Amsterdam,NH
Summary
Dynamic bartender with a strong passion for mixology and a proven track record in delivering exceptional customer service. Expertise in cocktail preparation, inventory management, and creating unique drink experiences tailored to guest preferences. Recognized for maintaining a polished atmosphere and thriving in high-pressure environments while ensuring team collaboration and customer satisfaction. Known for high productivity and efficiency, enhancing overall bar operations through effective communication and adaptability.
Overview
8
8
years of professional experience
Work History
Bartender
Intercontinental Amstel Hotel
Amsterdam
05.2025 - Current
- Delivered premium cocktail and beverage service in luxury five-star hotel, enhancing satisfaction for international guests and VIP clientele.
- Craft classic and signature cocktails with precision, maintaining consistency and presentation standards aligned with the hotel’s high-end reputation.
- Collaborate with the food and beverage team to curate seasonal drink menus and pair recommendations with the hotel’s fine dining offerings.
- Ensured impeccable bar setup and inventory control while adhering to strict hygiene and safety protocols, contributing to a safe and efficient bar environment.
- Provided personalized guest experiences by engaging with patrons, anticipating needs, and accommodating special requests with discretion and professionalism, fostering loyalty and repeat business.
Bartender
SHU cocktail club
Amsterdam
06.2024 - 03.2025
- Prepared and served a variety of drinks, ensuring consistent quality.
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Managed multiple tasks simultaneously in high-pressure settings.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Barista
laboratori dupre
Parma
04.2022 - 06.2024
- Input orders into point of sale system and handled customer payments.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
barman
dsevod restaurant
Parma
12.2022 - 02.2024
- I covered the role of managing the bar, including restocking, placing orders for the bar and make the cocktail list
- Additionally, as a waiter, I frequently served cocktails that I prepared myself and dishes from the kitchen
- I was knowledgeable about the wine list, handled customer reception, and managed the cash register
- However, my primary responsibility was overseeing the bar and the staff on duty in the dining area
waiter
Garage del gusto
Basilicanova
07.2020 - 12.2020
- I worked at a restaurant in Basilicanova called Garage del Gusto
- My responsibilities included delivery, handling cash transactions, and serving as a waiter
kitchen Assistant
ristorante al tramezzo
Parma
06.2018 - 11.2018
- My job involved all the preparations and also the decoration of the dishes
- Usually, I did the preparation in the morning, so everything was almost ready and organized according to the evening menu
- Then, I organized the warehouse if necessary and also managed the inventory of products, such as condiments, fish, etc., to keep track and know if something needed to be restocked
- In the evening, if the dish decorations needed to be done at the moment, I assisted the chef in preparing them, and at the end of the evening, I cleaned the kitchen
Education
Bartending Course - Bartending
EUROPEAN BARTENDER SCHOOL
Amsterdam04-2024
barista course -
Art Caffe
parma03.2022
titolo di scuola superiore -
liceo scientifico
Parma, ItalySkills
- Craft cocktail preparation
- Drink preparation
- Liquor restocking
- Cash register operation
- Cash handling
- Food and beverage knowledge
- Customer Service
- Sales techniques
- Team collaboration
- Communication Skills
- Adaptability
- Fast Learner
- Cash handling
Personal Information
- Place of Birth: Brazil
- Date of Birth: 02/19/01
- Nationality: Italiana
- Driving License: yes
Affiliations
- painter
- producer
Languages
Portuguese
First Language
English
Proficient (C2)
C2
Italian
Proficient (C2)
C2
Spanish
Elementary (A2)
A2
References
References available upon request.
Timeline
Bartender
Intercontinental Amstel Hotel
05.2025 - Current
Bartender
SHU cocktail club
06.2024 - 03.2025
barman
dsevod restaurant
12.2022 - 02.2024
Barista
laboratori dupre
04.2022 - 06.2024
waiter
Garage del gusto
07.2020 - 12.2020
kitchen Assistant
ristorante al tramezzo
06.2018 - 11.2018
Bartending Course - Bartending
EUROPEAN BARTENDER SCHOOL
barista course -
Art Caffe
titolo di scuola superiore -
liceo scientifico