Grace Kennedy
Ennis
Summary
Driven and ambitious first-year student pursuing a Bachelor of Business Administration degree, equipped with a strong academic foundation and practical experience in marketing, sales, and customer service. ECDL certified and proficient in software tools such as SPSS, Scrum, Trello, and Microsoft 365. I'm eager to leverage my experience and expertise to contribute effectively to business operations and drive collective success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Assistant
SPAR
01.2023 - 05.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Processed transactions accurately while maintaining a high level of customer service.
Au Pair
Aupairworld
09.2022 - 12.2022
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Transported children safely to school, activities and appointments on time.
- Developed bilingual abilities in french through immersive conversation and activities.
Sales Assistant
O'Mahony's Bookshop
06.2022 - 09.2022
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Managed efficient cash register operations.
Education
BBA - Business Administration
Hanze University of Applied Sciences
Groningen, Netherlands07.2026
High School Diploma -
Coláiste Muire
Ennis, Ireland06.2022
Skills
- Data Analysis
- IBM SPSS
- Excel
- Microsoft 365
- Cash Register Operation
- Customer Service
- Cultural immersion
- Team Cooperation
- Reliable and Responsible
Accomplishments
Fundraised €2,400 for The Hope Foundation. An organization who works to protect and empower the street and slum children of Kolkata, India, who face hunger, abuse and poverty.
Certification
European Computer Driving Licence (ECDL)
Interests
- Completed Grade 5 in saxophone from The Royal Irish Academy Of Music.
- Experienced piano player and have participated in various music concerts.
- Enjoy playing basketball and football.
References
Teresa Meade, O’ Mahony’s Book Store, Ennis Tel: +353 86 891 6521
Tom Liddy, SPAR, Mill Road, Ennis Tel: +353 87 273 8712
Timeline
Sales Assistant
SPAR
01.2023 - 05.2023
Au Pair
Aupairworld
09.2022 - 12.2022
Sales Assistant
O'Mahony's Bookshop
06.2022 - 09.2022
BBA - Business Administration
Hanze University of Applied Sciences
High School Diploma -
Coláiste Muire
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