Glenn Seegers
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Supply Chain Scheduler
Dow Chemical
02.2022 - Current
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Monitored and optimized inventory, and reordered materials as required.
- Contributed to cost savings initiatives by identifying areas for resource optimization in the scheduling process.
- Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
Customer Service Super User
Dow Chemical
01.2018 - 01.2022
- Developed comprehensive training materials for efficient onboarding of new employees.
- Optimized workflows to increase efficiency within the corporation.
- Collaborated with cross-functional teams to drive continuous improvement in business operations.
- Trained current and new personnel regarding company operations, policies and services.
- Researched and identified solutions to technical problems.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Offered assistance in implementing and developing training programs.
Customer Service Representative
Dow Chemical
12.2016 - 01.2018
- Developed and updated databases to handle customer data.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Investigated and resolved customer inquiries and complaints quickly.
Internship Project Management
Rijkswaterstaat
01.2016 - 07.2016
- This internship consisted of analyzing the current working procedure of the Project management team of Rijkswaterstaat, focusing on their way of handling small expenditures during projects.
Internship Procurement Guidelines
Zeeland Seaports
09.2015 - 03.2016
- This internship consisted of updating the procurement guidelines within the company according to the new legal requirements.
Education
Bachelor of Science - Management, Economics, Law
HZ University of Applied Sciences
Vlissingen10.2016
Skills
- Problem-Solving
- Critical Thinking
- Inventory Tracking
- Production Scheduling
- Time Management
- Cross-functional Coordination
- SAP Knowledge
Languages
Dutch
Native language
English
Proficient
C2
German
Intermediate
B1
Timeline
Supply Chain Scheduler
Dow Chemical
02.2022 - Current
Customer Service Super User
Dow Chemical
01.2018 - 01.2022
Customer Service Representative
Dow Chemical
12.2016 - 01.2018
Internship Project Management
Rijkswaterstaat
01.2016 - 07.2016
Internship Procurement Guidelines
Zeeland Seaports
09.2015 - 03.2016
Bachelor of Science - Management, Economics, Law
HZ University of Applied Sciences
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