Glen Gyesaw
Sutton
Summary
Excellent attention to detail to manage processes and timelines and accomplish tasks.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
10
10
years of professional experience
Work History
Currency Trader
Change group
London
08.2024 - 09.2025
- Analyzed market trends to inform currency trading strategies.
- Executed trades in various currency pairs using trading platforms.
- Monitored economic news to assess impact on currency values.
- Collaborated with team members to develop trading strategies and insights.
- Managed risk exposure by implementing effective hedge strategies.
- Prepared daily reports on market conditions and trading performance.
- Advised clients on currency investment options and market movements.
- Performed technical analysis to determine future financial performance.
- Analyzed monthly sell reports and deciphered current state of business reporting to management on weekly and monthly basis.
Barista/Retail Store Associate
John Lewis cafe
London
11.2024 - 07.2025
- Prepared and served a variety of espresso-based beverages.
- Maintained cleanliness and organization of the coffee preparation area.
- Provided excellent customer service and engaged with patrons daily.
- Operated coffee brewing equipment following established procedures.
- Trained new baristas on beverage preparation techniques and equipment usage.
- Handled cash transactions accurately and processed payments efficiently.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Supported highest standards of conduct and service to support company reputation.
Warehouse Assistant
Screwfix
London
10.2023 - 05.2024
- Managed inventory organization and storage to optimize warehouse space.
- Operated forklifts and pallet jacks for efficient material handling.
- Loaded and unloaded deliveries, ensuring accuracy and safety protocols.
- Conducted regular equipment inspections to ensure proper functioning.
- Followed company procedures for order fulfillment and dispatching products.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Inspected and moved products to designated areas in warehouse.
- Used pallet jacks to move items to and from warehouse locations.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Followed safety guidelines while operating machinery in the facility.
- Updated inventory and production information using warehouse management systems and scanner guns.
Receptionist Administrator
Barnard Marcus estate agents
02.2022 - 08.2022
- Greeted clients and visitors with professionalism and courtesy.
- Managed incoming calls and directed inquiries to appropriate agents.
- Scheduled appointments for property viewings and client consultations.
- Assisted in preparing marketing materials for property listings.
- Coordinated with vendors for office supplies and maintenance services.
- Answered incoming phone calls, routing to appropriate parties throughout office.
- Responded promptly to emails from customers and other departments within the organization.
- Performed data entry and other administrative tasks to support departments.
- Created spreadsheets to track customer information such as contact details and preferences.
- Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
Labourer
WC Evans and Sons
08.2017 - 07.2021
- Operated heavy machinery for various construction projects.
- Assisted in site preparation and cleanup following safety guidelines.
- Maintained tools and equipment to ensure optimal performance.
- Collaborated with team members to complete tasks efficiently.
- Followed instructions from supervisors to meet project requirements.
- Supported skilled tradespeople in executing specialized tasks on-site.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Retail Store Associate
Waitrose
05.2016 - 07.2020
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization throughout the sales floor.
- Operated cash register and processed transactions efficiently.
- Stocked shelves and ensured product availability for shoppers.
- Collaborated with team members to enhance customer service experience.
- Resolved customer complaints and provided effective solutions promptly.
- Participated in inventory management and restocking activities regularly.
- Educated customers about promotions and loyalty programs effectively.
- Greeted customers, provided customer service and answered questions.
- Provided excellent customer service throughout each transaction while maintaining a friendly demeanor.
- Operated cash register to process cash, check, and credit card transactions.
- Processed returns and refunds in accordance with company policy.
- Answered incoming calls from customers inquiring about products or services offered by the store.
- Assisted management with training new staff members on customer service techniques and operational procedures.
Sales Assistant
Children’s trust charity shop
03.2016 - 10.2016
- Assisted customers in selecting products and provided personalized recommendations.
- Organized merchandise displays to enhance store appeal and visibility.
- Managed cash register operations, ensuring accurate transactions and customer service.
- Supported inventory management by tracking stock levels and replenishing items.
- Engaged with community members to promote charity initiatives and events.
- Handled donations, sorting items for sale while ensuring quality control standards.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided assistance with product selection.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of the sales floor area at all times.
- Accepted and completed cash, check and credit card payments.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Education
Bachelor of Science - Biological Science
Brighton University
Brighton A-levels -
Cheam Sixth Form
UKHigh School Diploma -
Overton Grange School
UKSkills
- Market analysis
- Risk management
- Customer relationship management
- Financial reporting
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Foreign exchange
- Emotional control
- Active listening
- Reliability
- Problem-solving
Date of birth
Languages
English
First Language
Timeline
Barista/Retail Store Associate
John Lewis cafe
11.2024 - 07.2025
Currency Trader
Change group
08.2024 - 09.2025
Warehouse Assistant
Screwfix
10.2023 - 05.2024
Receptionist Administrator
Barnard Marcus estate agents
02.2022 - 08.2022
Labourer
WC Evans and Sons
08.2017 - 07.2021
Retail Store Associate
Waitrose
05.2016 - 07.2020
Sales Assistant
Children’s trust charity shop
03.2016 - 10.2016
Bachelor of Science - Biological Science
Brighton University
A-levels -
Cheam Sixth Form
High School Diploma -
Overton Grange School
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